JoAnn Jimenez
Snyder
Summary
Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Phlebotomist
Cogdell Memorial Hospital
Snyder
11.2025 - Current
- Collected blood samples from patients using proper phlebotomy techniques.
- Prepared and labeled specimens for laboratory testing accurately.
- Maintained cleanliness and organization of workstations and supplies.
- Followed infection control protocols to ensure patient safety.
- Documented patient information and procedures in electronic health records.
- Verified patient information prior to specimen collection.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Adhered to HIPAA guidelines regarding patient privacy.
- Performed venipuncture and other blood collection procedures according to established standards.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Prepared and packaged specimens for courier transport.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Collected specimens for drug screens, paternity tests and alcohol tests.
Phlebotomist/Medical Records/Referral Specialist
Mitchell County Hospital
Colorado City
04.2022 - 07.2025
- Collected blood samples from patients following safety and infection control protocols.
- Maintained accurate records of patient information and sample collection details.
- Prepared specimens for laboratory testing, ensuring proper labeling and handling.
- Collaborated with nursing staff to schedule and prioritize phlebotomy services efficiently.
- Implemented best practices for equipment maintenance and cleanliness in the lab area.
- Monitored inventory levels of supplies, requesting restocks when necessary to ensure readiness.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Adhered to HIPAA guidelines regarding patient privacy.
- Performed venipuncture and other blood collection procedures according to established standards.
- Provided excellent customer service while interacting with patients.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Processed samples accurately and efficiently.
- Documented patient information into electronic medical records system.
- Prepared and packaged specimens for courier transport.
- Maintained accurate patient records and referral documentation in electronic systems.
- Collaborated with medical staff to streamline referral workflows and processes.
- Resolved patient inquiries related to referrals and appointment scheduling effectively.
- Participated in staff meetings and provided feedback on ways to improve procedures related to referral processing.
- Entered confidential patient information and updated electronic records in database.
- Tracked progress of each referral throughout its lifecycle from submission through authorization or denial notification.
- Resolved escalated patient complaints relating to denied or delayed referrals promptly.
- Compiled, recorded, or coded data from referrals or surveys using computer or specified form.
- Scheduled and confirmed patient appointments and consultations.
Medical Records Clerk
Geo Group Inc
Big Spring
10.2021 - 12.2021
- Maintained accurate medical records for patient confidentiality and compliance.
- Processed patient admissions and discharges using electronic health record systems.
- Coordinated with healthcare providers to ensure timely documentation updates.
- Managed inventory of medical record supplies and materials efficiently.
- Ensured compliance with HIPAA regulations in all record handling activities.
- Processed incoming medical records requests.
- Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
- Scanned incoming documentation.
- Organized patient charts, gathering medical histories, lab results and consents.
- Scanned and validated medical records for upload.
- Retrieved medical charts for healthcare staff for filing in medical records.
- Retrieved patient medical records in response to requests from authorized personnel.
- Updated patient files with new medical information as needed.
- Kept department clean, organized and professional.
- Tracked and processed release of information requests.
- Reviewed patient charts for accuracy and completeness.
- Monitored compliance with state and federal regulations regarding release of information.
- Pulled patient charts for upcoming appointments.
- Maintained complete confidentiality in accordance with organization and legal requirements.
- Observed confidentiality and safeguarded all patient-related information.
- Supported administration staff with records requests to support patient care.
- Collected, sorted, and distributed incoming correspondence and reports related to medical records.
- Facilitated the transfer of records between departments and external healthcare facilities.
- Assisted patients with requests for their medical records, guiding them through the process.
- Retrieved medical records upon request from healthcare professionals.
- Pulled patient records and transferred information to appropriate parties.
- Handled incoming calls and directed callers to appropriate department or employee.
- Verified record copies before handing each over to check for and remove unnecessary details.
Medical Records Clerk
Wellpath
Big Spring
06.2021 - 10.2021
- Maintained accurate medical records for patient confidentiality and compliance.
- Coordinated with healthcare providers to ensure timely documentation updates.
- Assisted in the retrieval of medical records for audits and reviews.
- Managed inventory of medical record supplies and materials efficiently.
- Ensured compliance with HIPAA regulations in all record handling activities.
- Processed incoming medical records requests.
- Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
- Organized patient charts, gathering medical histories, lab results and consents.
- Retrieved medical charts for healthcare staff for filing in medical records.
- Retrieved patient medical records in response to requests from authorized personnel.
- Updated patient files with new medical information as needed.
- Kept department clean, organized and professional.
- Tracked and processed release of information requests.
- Processed and invoiced records requests from patients, providers and third parties.
- Reviewed patient charts for accuracy and completeness.
- Responded to inquiries from patients, physicians and other healthcare providers regarding medical records.
- Observed confidentiality and safeguarded all patient-related information.
- Collected, sorted, and distributed incoming correspondence and reports related to medical records.
- Facilitated the transfer of records between departments and external healthcare facilities.
- Monitored and managed inventory of medical record supplies, such as folders and labels.
- Reviewed medical records for completeness and accuracy, updating information as needed.
- Reviewed medical records for completeness and accuracy according to established guidelines.
- Processed and responded to external requests for medical records following established protocols.
- Retrieved medical records upon request from healthcare professionals.
- Pulled patient records and transferred information to appropriate parties.
- Safeguarded medical records to maintain patient confidentiality.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Maintained positive working relationship with fellow staff and management.
- Handled incoming calls and directed callers to appropriate department or employee.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Verified record copies before handing each over to check for and remove unnecessary details.
Administrative Assistant
Texas Department of Family and Protective Service
Snyder
11.2019 - 06.2020
- Organized office files and documents for easy access and reference.
- Coordinated meetings and managed schedules for team members
- Maintained confidentiality of sensitive information in all administrative tasks.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Facilitated communication between different departments within the organization.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Answered questions from customers regarding products and services offered by the company.
- Managed database systems containing customer contact information.
- Scheduled appointments between clients and customers and internal staff members.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Directed customer inquiries to appropriate department personnel.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Filed CPS cases with the District Court.
Education
CCMA - Medical Assistant Training
Stepful
Detroit, MI 08.2025 - 12.2025
Certified Phlebotomist Technician - Phlebotomy Training
Southwest Phlebotomy
Albuquerque, NM 08.2023 - 08.2023
Health Information Technology
Texas State Technical College
Sweetwater, TX 09.2002 - 05.2004
Stepful
Skills
- Blood specimen collection
- Infection control protocols
- Electronic health records
- Patient information verification
- Customer service
- Pediatric phlebotomy
- Patient preparation
- Proper labeling
- Butterfly needle technique
- Health and safety
- Medical records handling
- Paperwork processing
- Sample and specimen collection
- Venipuncture expertise
- Blood collection techniques
- Quality assurance
- HIPAA compliance
- Blood collection
- Medical records maintenance
- Communication
- Medical terminology
- Skin puncture
- Quality control
- Venipuncture
- Patient confidentiality
- Syringe method
- Order of draw
- Venipuncture and capillary puncture
- Infection control
- EMR recordkeeping
- Sanitation and sterilization
- Medical records review
- Anatomy and physiology
- HIPAA
- Personal protective equipment usage
- Patient care
- Patient support
- Capillary puncture
- Sample labeling
- Blood culture collection
- Quality control procedures
- Attention to detail
Languages
Spanish
Limited
Certification
MedCa #105-13057 (Certified Phlebotomy Technician)
CCMA (Certification Test to be taken 01-10-26)
References
References available upon request.
Timeline
Phlebotomist
Cogdell Memorial Hospital
11.2025 - Current
CCMA - Medical Assistant Training
Stepful
08.2025 - 12.2025
Certified Phlebotomist Technician - Phlebotomy Training
Southwest Phlebotomy
08.2023 - 08.2023
Phlebotomist/Medical Records/Referral Specialist
Mitchell County Hospital
04.2022 - 07.2025
Medical Records Clerk
Geo Group Inc
10.2021 - 12.2021
Medical Records Clerk
Wellpath
06.2021 - 10.2021
Administrative Assistant
Texas Department of Family and Protective Service
11.2019 - 06.2020
Health Information Technology
Texas State Technical College
09.2002 - 05.2004
Stepful