Joann Lozano
Burlington
Mission
11
years of professional experience
Adaptable retail associate skilled in optimizing store operations and enhancing customer experiences. Known for attention to detail and collaborative teamwork.
Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success.
Customer-oriented transportation team member.Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Work History
Retail Sales Associate
3 Years 9 Months- Provided exceptional customer service, resolving inquiries and enhancing shopping experiences.
- Maintained visual merchandising standards, promoting appealing product displays to drive sales.
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Trained new associates on store policies, procedures, and customer engagement strategies.
- Collaborated with team members to optimize store operations and improve workflow efficiency.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
Provider
1 Year 10 Months- Demonstrated self-motivation in achieving goals.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Contributed effectively in team and individual settings.
- Worked effectively in fast-paced environments.
- Provided excellent care with bathing, changing, feedings and medications.
Operations Manager
4 Years 3 Months- Streamlined inventory management processes to enhance supply chain efficiency.
- Developed strategic partnerships with vendors to optimize product offerings and pricing. Obtained city permits for food sales.
- Implemented training programs for staff to improve operational performance and customer service.
- Transportation driver of Truck and 10x10 trailer to and from event sites.
- Prepared and Expedited food for sales.
- Oversaw budgeting and financial forecasting, aligning resource allocation with business objectives.
- Spearheaded initiatives for compliance with health and safety regulations, enhancing workplace safety standards.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
High School Diploma
Skills
Customer service
Teamwork and collaboration
Point of sale management
Customer interaction
Stocking and receiving
Customer needs assessment
Display setup
Order processing
Customer rapport
Data entry
Event coordination
Price tagging
Valid Driver's license
Timeline
Provider
All State Primary Home Care
03.2024 - 01.2026Read More
Retail Sales Associate
Burlington
11.2022 - CurrentRead More
Operations Manager
Rodeo Concessions
10.2015 - 01.2020Read More
La Puente High School
High School Diploma
Read More