Joann Phillips
Albany,NY
Summary
Dedicated security professional with extensive experience at Allied Universal Security Services, excelling in incident reporting and emergency response. Proven ability to maintain a safe environment through proactive surveillance and effective communication. Skilled in access control and committed to delivering exceptional customer service while ensuring the safety of personnel and property.
Overview
2026
2026
years of professional experience
Work History
Security Guard
Allied Universal Security Services
2024 - Current
- Monitored premises to ensure safety and security of property and personnel.
- Provided exceptional customer service by assisting visitors and addressing inquiries efficiently.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded promptly to alarms and incidents, coordinating with emergency services when necessary.
- Maintained accurate logs of daily activities, incidents, and observations for reporting purposes.
Security Officer
H & S INVESTIGATIONS GROUP
06.2025 - 09.2025
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Responded quickly to incidents and assessed active situations for security concerns.
Security Officer
US Army Corps of Engineers: Troy Lock and Dam
03.2023 - 02.2024
- Monitored premises to ensure safety and security for staff and visitors.
- Checked and verified photo identification prior to granting facility access.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to emergency situations to assess and deflect issues.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Security Officer
Wisdom Protective Services
04.2022 - 01.2024
- Monitored premises to ensure safety and security for staff and visitors.f
- Documented incidents and prepared reports for management review and compliance purposes.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Education
GED -
Enterprise High School
123 Scottsdale RD, Scottsdale, AZ 8525502-2005
No Degree - Science in Criminology And Criminal Justice
Florida Metropolitan University
01-2006
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
- Work ethic
- CCTV monitoring
- Incident reporting
- Emergency response
- First aid certified
- Surveillance
- Access control
- Security operations experience
- Emergency management
- ID verification
- Document preparation
- Crime prevention
- Baggage screening
- First aid administration
- Premises surveillance
- Radio communication
- CPR certified
- First aid training
- Visitor screening
Timeline
Security Officer
H & S INVESTIGATIONS GROUP
06.2025 - 09.2025
Security Officer
US Army Corps of Engineers: Troy Lock and Dam
03.2023 - 02.2024
Security Officer
Wisdom Protective Services
04.2022 - 01.2024
Security Guard
Allied Universal Security Services
2024 - Current
GED -
Enterprise High School
No Degree - Science in Criminology And Criminal Justice
Florida Metropolitan University
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