Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jo Ann Pierce Morris

Winston-Salem,NC

Summary

Healthcare professional and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals.

Trained Care Provider with experience, skill and independently judgment to confidently handle clients' home health needs. Demonstrated success in working with clients of different backgrounds and needs. Certified in First Aid, CPR.

Reliable employee seeking Professional position. Offering excellent communication and good judgment.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level professional position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Dedicated person-centered professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

11
11
years of professional experience

Work History

Hab Tech

Abound Health
Greensboro, NC
01.2019 - Current
  • Noted client responses and results to facilitate interventions and assessment through proper documentation.
  • Recorded participant behavior and methods to alleviate barriers and progress toward goals.
  • Supervised and assisted residents with grooming, personal hygiene, meal planning and housekeeping to promote activities of daily living.
  • Recognized emergency situations and implemented appropriate procedures to comply with safety rules and regulations.
  • Offered instructions to help individuals learn, retain or improve competencies for maximal functioning.
  • Transported residents to and from appointments and other activities to encourage mobility.
  • Delivered training needs, behavior management and communication to support goal plans.
  • Developed resident activities and programming to encourage new skills and maintain present skills.

AFL Provider

Abound Health
Raleigh, NC
01.2019 - Current
  • Cared for adults with disabilities in nurturing and age-appropriate way.
  • Set and enforced rules to maintain recipient safety and created welcoming, caring environments for an adult with physical disability.
  • Instructed adult in crafts and other activities to promote gross and fine motor skills.
  • Assist recipient with keeping areas clean, organized and stocked, and sanitized living area.
  • Worked with disabled adult individually and in groups to teach social, communicative and problem-solving skills.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for adults with disabilities.
  • Observed adult with disability to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns.
  • Maintained group discipline through positive reinforcement, behavior modeling and collaboration with team members.

Hall Lead/Residential Assistant/Hab Technician

Strategic Behavior Health
Raleigh, NC
01.2015 - 06.2018
  • Transported residents to and from appointments and other activities to encourage mobility.
  • Recorded participant behavior and methods to alleviate barriers and progress toward goals.
  • Developed resident activities and programming to encourage new skills and maintain present skills.
  • Delivered training needs, behavior management and communication to support goal plans.
  • Recognized emergency situations and implemented appropriate procedures to comply with safety rules and regulations.
  • Supervised and assisted residents with grooming, personal hygiene, meal planning and housekeeping to promote activities of daily living.
  • Noted client responses and results to facilitate interventions and assessment through proper documentation.
  • Transported clients for medical and personal outings.

Office Manager

Good News Home Care
Raleigh, NC
07.2014 - 01.2015
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed office operations while scheduling appointments for department managers.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Coordinated special projects and managed schedules.
  • Evaluated employee records and productivity to complete employee evaluations.
  • Developed standard operating procedures for all administrative employees.
  • Utilized client and staff feedback to maintain customer partnerships and increase revenue.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Arranged corporate and office conferences for company employees and guests.
  • Prepared meeting materials and took clear notes to distribute to stakeholders.
  • Maintained CRM database with customer updates and report generation.

Education

Bachelor of Science - Rehabilitation Science

Winston Salem State University
Winston Salem, NC
05.2009

Skills

  • Condition Assessment
  • Records Management
  • Performance Assessment
  • Activities of Daily Living (ADLs)
  • Family Support and Instruction
  • Medication Administration
  • Bed Making and Changing
  • Verbal and Written Communication
  • Mental Health Support
  • Service-Oriented
  • Emotional Support and Companionship
  • Progress Monitoring
  • Laundry Washing, Drying and Ironing
  • Time Management
  • Dietary Orders Compliance
  • Client Relationship and Rapport
  • Grocery Shopping and Storage
  • Bathing Support
  • Patient Progress Documentation
  • Meal Planning and Preparation
  • Report Preparation
  • Observation Communication
  • Prescribed Exercises
  • Mobility Assistance
  • Patient and Compassionate
  • Patient Care Recordkeeping
  • Home Cleaning and Sanitizing
  • Conflict Resolution
  • Disability Support
  • Problem Resolution
  • Decision Making
  • Basic Housekeeping
  • Patient Advocacy
  • Healthy Lifestyle Promotion
  • HIPAA Compliance
  • Appointment Scheduling
  • First Aid and CPR
  • Client Transportation
  • Fall Prevention
  • Multitasking and Prioritizing
  • Microsoft Office
  • Safety Monitoring
  • Diabetes Care
  • Attention to Detail

Timeline

Hab Tech

Abound Health
01.2019 - Current

AFL Provider

Abound Health
01.2019 - Current

Hall Lead/Residential Assistant/Hab Technician

Strategic Behavior Health
01.2015 - 06.2018

Office Manager

Good News Home Care
07.2014 - 01.2015

Bachelor of Science - Rehabilitation Science

Winston Salem State University
Jo Ann Pierce Morris