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Personable and analytical problem-solver with knack for mastering complex systems and workflows. Possesses foundational knowledge in healthcare IT and electronic health records, specifically Epic Systems, along with skills in troubleshooting and data analysis. Ready to optimize system performance and improve user satisfaction through effective application support.

Accomplished Business Leader and General Manager with over 20 years of verifiable success driving multi-million dollar operations, strategic commercialization, and deep technology sales across the electronics manufacturing, automotive OEM, and power electronics ecosystems. Proven expertise in building high-performing business units from the ground up, scaling market presence across India and Asia, and engineering sustainable P&L growth. Recognized as a core systems expert in Power Semiconductors, Electric Vehicle (EV) platforms, e-Powertrains, Thermal Management systems, and Specialty Chemicals. Adept at navigating complex multinational matrix landscapes, orchestrating cross-functional teams, and solidifying high-value global partnerships that continuously outpace revenue targets.

Recent psychology graduate from California State University, Northridge with experience as a Career Peer Educator, Outreach Assistant, and Student Ambassador. Skilled in mentorship, role modeling, one-on-one coaching, and engaged learning.

Jo Ann Shapiro

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