JoAnn W. Felter
Newport,OH
Summary
Detail-oriented office and scale operations professional supporting compliance, documentation control, and customer service. Brings strength in truck weighing, barge tonnage calculations, SDS book maintenance, MSHA reporting, and document verification, with added value through employee training and clear communication across plant and office teams.
Overview
36
36
years of professional experience
Work History
Scale Clerk-Trainer/Office
Shelly Materials, Inc.
Marietta, OH
03.2006 - Current
- Trained new hires on procedures and safety standards to enhance compliance and operational readiness.
- Conducted accurate customer and trucker check-in to ensure organized plant operations through efficient sign-in verification and MSHA paperwork completion.
- Reliable truck weighing and recordkeeping supported MSHA safety compliance, ODOT/OH ticketing requirements, destination setup, POS processing for specific jobs, and daily and weekly reporting.
- Accurate barge tonnage calculations supported proper draft and gauge certificate review, gauge certificate creation, and distribution to customers and barge towing companies.
- Processed B2W time cards for payroll records.
- Processed Proactis purchase orders to streamline procurement and maintain operational efficiency.
- Utilized Command system for data management.
- JWS/Apex, Command, Microsoft Excel, barge tonnage calculations, and SDS book maintenance were used.
- Employed Microsoft Excel to create reports.
- Updated SDS book for regulatory adherence.
Assistant Manager
License Bureau -OHIO BMV
Marietta, Ohio
09.1998 - 03.2006
- Coordinated employee schedules to maintain optimal staffing levels.
- Oversaw the team in checking all documentation and addressed discrepancies in presented documents.
- Executed nightly deposits for all transactions.
- Verified documentation for driver's licenses and registrations to ensure compliance.
- Reported fraudulent documents to Ohio BMV, Columbus FBI Department
- First point of contact for customers
CCU Lab Specialist
Akron City Hospital/Summa Health
10.1990 - 12.1993
- Operated lab equipment in CCU Lab to ensure accurate testing results
- Blood draws/Performed laboratory testing procedures
- Performed urinalysis tests to assist in patient diagnosis and treatment
- Executed capillary blood draws on infants in NICU to facilitate timely medical interventions
- Testing
Education
High School Diploma -
Crestwood High School
Mantua, OH05-1981
Medical Lab, Anatomy, Physiology, Terminology, Pre-Certification for Insurance, Coding for Insurance, Business practices and procedures
Boheckers Business College
Ravenna, OHCertificate of Completion - Microsoft Suite Course
Washington County Career Center
Marietta, OHSkills
- Regulatory compliance
- Barge tonnage
- Scale operations
- Excel reporting techniques
- Command system management
- Transaction management
- Document verification
- Timekeeping accuracy
- Employee training
- Problem resolution
- Effective communication
- Detail-oriented approach
Accomplishments
- Numerous customer service awards over 20 years of employment at Shelly.
- 3 years nominated by my peers for Women in Construction awards
Timeline
Scale Clerk-Trainer/Office
Shelly Materials, Inc.
03.2006 - Current
Assistant Manager
License Bureau -OHIO BMV
09.1998 - 03.2006
CCU Lab Specialist
Akron City Hospital/Summa Health
10.1990 - 12.1993
High School Diploma -
Crestwood High School
Medical Lab, Anatomy, Physiology, Terminology, Pre-Certification for Insurance, Coding for Insurance, Business practices and procedures
Boheckers Business College
Certificate of Completion - Microsoft Suite Course
Washington County Career Center