Joanna Alexander
Sutton,MA
Summary
Knowledgeable with solid background in deli operations and proven ability to maintain high standards of food safety and customer service. Demonstrated success in managing deli counters, ensuring product freshness, and providing excellent customer experiences. Known for effective teamwork and adaptability in fast-paced environments.
Experienced with food preparation, customer service, and inventory management. Utilizes excellent communication skills to ensure customer satisfaction and smooth operations. Track record of maintaining cleanliness and adhering to food safety standards.
Overview
4
4
years of professional experience
Work History
Deli Worker
The Deli
Sandwich, MA
03.2021 - 06.2025
- Prepared and assembled deli products according to customer specifications.
- Assisted customers with product selections, providing knowledgeable recommendations.
- Trained new staff on food handling techniques and customer service standards.
- Collaborated with team members to optimize workflow and improve efficiency.
- Ensured compliance with health regulations, maintaining cleanliness of work area.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Exhibited strong multitasking skills by simultaneously assisting multiple customers while maintaining a clean workstation.
- Trained new employees on deli operations, policies, and procedures, contributing to a more efficient workforce.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated adaptability and flexibility in accommodating unexpected changes in scheduling or workload.
- Learned other teammates' work tasks to train as backup.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Education
High School Diploma -
Brighton Highschool
Skills
- I am a hard worker, dependable and works well with a team
- Cleanliness and sanitation
- Food preparations
- Customer engagement
- Product presentation
- Work area maintenance
- Cooking
- Sanitation and safety standards
- Positive attitude
- Teamwork
Timeline
Deli Worker
The Deli
03.2021 - 06.2025
High School Diploma -
Brighton Highschool