Joanna Alvarez
Summary
Experienced administrator with over 10 years of expertise in medical office operations. Adept at managing both front and back-office responsibilities, dedicated to supporting the growth of the office and ensuring optimal patient/client care. Known for efficiency and attention to detail, strives to maximize the potential of the office and contribute to its success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Florida Lung Sleep & Asthma
04.2024 - Current
- Participated in patient care by scheduling procedures and appointments, managing referrals, and refilling medications, along other tasks.
Liaison Specialist/Administration
Preservers of Destinies
02.2020 - 03.2024
- Company Overview: This is a mental health agency which serves the Osceola community and surrounding areas
- My last position was introducing mental health to schools, primary care offices and other doctor offices.
- My job consists of directly supervising the Intake department, processing incoming referrals, also overlooking the psychological evaluation department for a timely turnaround of test results.
- Other duties I was directly responsible for were verifying insurances, referrals, and scheduling sessions and appointments for clients
- Attending board meetings and internal audits
- This is a mental health agency which serves the Osceola community and surrounding areas
CLINICAL SUPERVISOR
HCA Osceola Neurology Care Specialists
07.2016 - 02.2020
- As a clinical supervisor I rotated 3 different offices overseeing the clinical aspect of the office
- My main office was Neurology helped prep for EEG and assisted doctor as medical assistant
- The second office was Surgery with colorectal in clinical procedures, sterilization of equipment
- Logs, tray set up
- Equipment maintenance and training other medical assistants
- Third office was Internal Medicine where immunizations, ECG, blood draws and medicine logs along with other duties where done
Education
Bachelors - Organizational Psychology with Small Business
University of phoenix
02.2025
Medical Assistant -
Florida Technical College
01.2017
Medical Assistant -
Sanford Brown
01.2006
Skills
- Organization skills
- Schedules
- Notes
- File keeping
Certification
Registered Medical Assistant, American Medical Technologists, 01/01/17
Languages
Spanish
Full Professional
Timeline
Medical Assistant
Florida Lung Sleep & Asthma
04.2024 - Current
Liaison Specialist/Administration
Preservers of Destinies
02.2020 - 03.2024
CLINICAL SUPERVISOR
HCA Osceola Neurology Care Specialists
07.2016 - 02.2020
Registered Medical Assistant, American Medical Technologists, 01/01/17
Bachelors - Organizational Psychology with Small Business
University of phoenix
Medical Assistant -
Florida Technical College
Medical Assistant -
Sanford Brown
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