Joanna Ayala
Los Angeles,United States
Overview
5
5
years of professional experience
Work History
Caregiver, DSP
Creative Minds
09.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders, toileting.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Activities Assistant
Alameda Care Center
07.2023 - 09.2023
- Kept 25-30 patients engaged in activity's and motivated themon a daily basis
- Assisted with handing out snacks and made sure hydration was offered as well as assistance with feedings during lunch/dinner
- Recorded/charted clients moods, engagement in activity, as well as food intake
Custodian/Event Organizer
Amherst College
08.2021 - 06.2023
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Kept building spaces premises clean inside and outside.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Helped organize large college event set ups before and after
Receptionist
Behavioral Health Network Inc.
04.2019 - 08.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained confidentiality of information regarding clients and company.
- Organized, maintained and updated information in computer databases.
- Assisted with processing paperwork, scanning documents, and maintaining it in an organized file system
Education
High School Diploma -
Amherst Regional High School
Amherst, MA06.2020
Skills
- Adapt quickly to different environments
- Great communication and written skills
- Organized
- Highly motivated
Languages
Spanish
Native or Bilingual
references
Jeremy Gonzalez: 413-222-4198
Hector Reyes: 413-302-5899
Monica: 818-818-2041
Lorena Rodriguez: 747-225-6647
Timeline
Caregiver, DSP
Creative Minds
09.2023 - Current
Activities Assistant
Alameda Care Center
07.2023 - 09.2023
Custodian/Event Organizer
Amherst College
08.2021 - 06.2023
Receptionist
Behavioral Health Network Inc.
04.2019 - 08.2021
High School Diploma -
Amherst Regional High School