Summary
Overview
Work History
Education
Skills
Timeline
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Joanna Benton

Glen Allen,VA

Summary

Committed Childbirth Educator offering 7 years of success educating families with resources and curriculum to facilitate healthy and fulfilling childbirth experiences. Advanced knowledge of labor and delivery practices. Well-versed in developing evidence-based learning programs to contribute to mission and values. Dedicated Childbirth Educator skilled in providing community resource knowledge and family education. Eager to utilize in-depth knowledge of labor and delivery methods and healthcare policies to aid families as part of the Sharp Mary Birch's mission.

Overview

12
12
years of professional experience

Work History

Certified Childbirth

Mesa College
San Diego, CA

Birth Registrar

Mary Washington Healthcare
Fredericksburg, VA
01.2021 - 07.2022
  • Answered incoming phone calls, scheduled appointments and addressed messages in phone bucket.
  • Maintained HIPAA compliance with patient medical records and personal health information.
  • Prioritized work and completed tasks on time against tight deadlines.
  • Verified demographics, updated patient profile and collected co-payments or outstanding balances.
  • Collected, organized and entered patient data into medical systems.
  • Performed regular quality and validation assessments on patient data to verify accuracy.
  • Used [Software] to code and categorize health information for analysis and insurance reimbursement purposes.
  • Worked flexible hours; night, weekend, and holiday shifts.

Newborn Hearing Screen Manager

Mednax Medical Group/ Mary Washington Hospital System
Fredericksburg, VA
01.2014 - 01.2020
  • Preformed hearing tested on newborn babies bedside in patient rooms shortly after birth, collected insurance information and verified demographics, electronically charted results, communicated with pediatricians and nursing staff
  • Reported results in Soundata computer program, followed patients with pending results, coordinated with audiologist about appointments and results
  • Timely reported in payroll, made a schedule for staff and managed staffs compliance training and planned meetings.

Childbirth Educator

Sharp Mary Birch Hospital for Woman and Children
San Diego, CA
01.2005 - 01.2007
  • Informed patients of medical risks and benefits of medication in labor, provided tools and coping skills for labor and delivery for expected parents
  • Instructed families about the phases and stages of labor and how to maintain a healthy pregnancy
  • Prepared lectures and games for classes
  • Read weekly and monthly hospital reports to be up to date on all events and changes.

Administrative assistant

Childbirth Education Association of San Diego
San Diego, CA
01.2002 - 01.2005
  • Answered phones, communicated with callers about open courses and content that would be covered in each course
  • Mailed documents, prepared calendars and arranged incoming materials
  • Ordered office supplies, organized office material and maintained a neat office
  • Skills
  • Strong communication in both written and verbal communication
  • Happy personality that is service oriented and customer service focused
  • Hard working and able to think outside the box to quickly and independently solve problems.

Education

Associate of Arts - General Education

San Diego Mesa College
San Diego, CA
06.1998

Skills

  • Breastfeeding Support
  • Education Program Management
  • Postpartum Care
  • Newborn Care
  • Family Support
  • Health and Wellness

Timeline

Birth Registrar

Mary Washington Healthcare
01.2021 - 07.2022

Newborn Hearing Screen Manager

Mednax Medical Group/ Mary Washington Hospital System
01.2014 - 01.2020

Childbirth Educator

Sharp Mary Birch Hospital for Woman and Children
01.2005 - 01.2007

Administrative assistant

Childbirth Education Association of San Diego
01.2002 - 01.2005

Certified Childbirth

Mesa College

Associate of Arts - General Education

San Diego Mesa College

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Joanna Benton