Joanna Bernal
Sparks,NV
Summary
Talented interpreter with advanced conversational abilities. Maintains emotion, style and content of speaker's words in translations and familiar with deeper cultural context behind phrases. Skilled interpreter with proven experience in simultaneous and consecutive interpretation. Demonstrated ability to bridge language and cultural barriers in fast-paced, high-stress environments. Strengths include strong fluency in English and Spanish, exceptional listening skills, and the ability to accurately convey complex ideas between languages. Previous roles have consistently resulted in improved communication for international clients and stakeholders.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Clerk/On-Call Interpreter I,II,III
Washoe County School District, Greenbrae Elementary
Reno, NV
08.2024 - Current
- Provided simultaneous and consecutive interpretation services for conferences, meetings, classes, seminars, and phone calls. Translation of meeting minutes, flyers, brochures, and documents.
- Answer multi-line phones, fax, copies, data entry
- Translated written texts from one language to another accurately and efficiently.
- Answered phones in a courteous manner while providing excellent customer service.
- Data Entry
- Phone calls to parents
Family and Community Engagement/Interpreter I,II,I
Washoe County School District, Greenbrae Elementary
Reno, NV
08.2021 - 06.2024
- Serve as a connection between parents and the resources in the community. Conduct morning meetings and classes for parents. Assist with the food pantry distribution.
- Provided simultaneous translation services for conferences, meetings, seminars and interviews.
- Translated written texts from one language to another accurately and efficiently.
- Interpreted verbal conversations between individuals with limited English proficiency.
- Edited translated materials for accuracy and consistency prior to publication or distribution.
Family Advocate
Washoe County School District, Greenbrae Elementary
Reno, NV
10.2014 - 09.2021
- Conducted home visits and assessments to evaluate family dynamics.
- Provided case management services to families in need of assistance.
- Assisted families with obtaining resources such as medical care, housing, food, and employment opportunities.
- Coordinated referrals for specialized services.
- Developed individualized service plans in collaboration with families and relevant professionals.
- Facilitated support groups for parents and caregivers on issues related to parenting skills.
- Maintained accurate records of all client contacts including documenting progress notes into an electronic database system.
- Educated clients about available community resources and assisted them with accessing those resources when needed.
- Collaborated with community partners, such as schools and other organizations, to provide comprehensive services to families in need.
- Cultivated strong relationships with clients by providing ongoing support through regular check-ins or phone calls.
- Attended trainings and workshops on topics related to family advocacy work.
- Organized events such as parent education classes or job fairs aimed at helping families gain access to community resources.
- Assisted families with completing paperwork required by various government programs or services.
Education
High School Diploma -
Richards Vocational HS
Chicago, IL06-1991
Skills
- Records Management
- Parent Support
- Strong Customer Service Skills
- Subject matter expertise
- Client Confidentiality
- Interpretation (simultaneously, consecutive)
- Translations
Certification
- Certified Translator
Languages
Spanish/Engligh
Full Professional
Timeline
Clerk/On-Call Interpreter I,II,III
Washoe County School District, Greenbrae Elementary
08.2024 - Current
Family and Community Engagement/Interpreter I,II,I
Washoe County School District, Greenbrae Elementary
08.2021 - 06.2024
Family Advocate
Washoe County School District, Greenbrae Elementary
10.2014 - 09.2021
High School Diploma -
Richards Vocational HS
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