Joanna Cabrera
Las Vegas,NV
Summary
Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Friendly with strong history of excellent guest service. Effectively multi-tasked to efficiently complete various food and beverage functions. Trained in set-up, restock and takedown. Skilled in cleaning and disinfecting to meet company standards.
Overview
13
13
years of professional experience
Work History
Server Assistant
Dennys Restaurant
06.2011 - Current
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
- Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
- Cultivated warm relationships with regular customers.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Maximized guest satisfaction by maintaining high-quality food presentation and ensuring prompt service.
Education
High School Diploma -
San Luis High School
Los Banos, CASkills
- Teamwork and Collaboration
- Attention to Detail
- Positive and Friendly Attitude
- Willing to Learn
- Safe Food Handling
- Flexible Schedule
- Memory retention
- Menu Memorization
- Staff Training and Development
- Sanitation Standards
- Food Safety Compliance
- Task Delegation
- Upselling strategies
- Crew Coordination
- Team Leadership
Languages
Spanish
Professional Working
Timeline
Server Assistant
Dennys Restaurant
06.2011 - Current
High School Diploma -
San Luis High School