Joanna Chaires
New Baltimore,MI
Summary
Hardworking team member skilled at counting money, processing payments and building customer relationships. Precisely handles money transactions. Works hard at making good customer experiences and relationships.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Cashier/Prep Cook
Dos Locos Burritos
Chesterfield, MI
04.2025 - Current
- Processed customer transactions efficiently and accurately at busy restaurant.
- Handled cash, credit, and mobile payments with attention to detail.
- Assisted customers with menu selections and special requests during peak hours.
- Provided exceptional customer service while resolving inquiries and concerns promptly.
- Collaborated with team members to streamline food preparation processes.
- Stocked supplies and ingredients, ensuring freshness and availability for cooking needs.
Cashier/Waitress
Spicy Thai Kitchen
Marysville, MI
03.2022 - 07.2026
- Processed customer transactions with accuracy and efficiency in a high-volume restaurant.
- Delivered friendly service to guests in a fast-paced environment.
- Assisted guests with menu selections to enhance dining experiences.
- Resolved customer inquiries promptly to maintain satisfaction and professionalism.
Labor Worker
Ray Wiegand's
Richmond, MI
03.2016 - 11.2021
- Implemented irrigation systems for efficient water management.
- Pruned and trimmed plants to promote healthy growth and aesthetics.
- Provided ongoing maintenance services for seasonal plant care and upkeep.
- Watered plants and performed minor irrigation repair and adjustments.
Customer Service Representative
Dynamic BDC
Troy, MI
08.2019 - 02.2021
- Assisted customers with inquiries and resolved issues efficiently.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Managed high call volumes while maintaining professionalism and empathy.
Education
Esthetics - Esthetics
Multimedia Makeup Acedemy of Michigan
Troy, MI01-2025
Highschool Diploma -
L'anse Creuse North Highschool
Macomb, MI05-2014
Skills
- Point of sale operation
- Cash register operation
- Product knowledge
- Kitchen sanitation practices
- Time management
- Customer service
- Issue resolution
- Conflict resolution
- Team collaboration
- Attention to detail
- Communication skills
- Bilingual (Spanish and English)
Certification
- Esthetician- Michigan Licensed
Timeline
Cashier/Prep Cook
Dos Locos Burritos
04.2025 - Current
Cashier/Waitress
Spicy Thai Kitchen
03.2022 - 07.2026
Customer Service Representative
Dynamic BDC
08.2019 - 02.2021
Labor Worker
Ray Wiegand's
03.2016 - 11.2021
Esthetics - Esthetics
Multimedia Makeup Acedemy of Michigan
Highschool Diploma -
L'anse Creuse North Highschool