Joanna Corral
Chicago,IL
Summary
Dynamic and proactive professional with a proven track record at A Cup Of Joe Coffee House, adept in verbal communication and effective time management. Excelled in multitasking and rapidly mastering new skills, including drink preparation and customer service, while providing exceptional support and guidance to Spanish-speaking clients. Demonstrates strong organizational abilities and a commitment to enhancing customer experience.
Overview
5
5
years of professional experience
Work History
Barista
A Cup Of Joe
Chicago, IL
04.2024 - Current
- Assisted in inventory management, restocking supplies as needed.
- Adapted quickly to changing demands during peak hours.
- Participated in training new staff on beverage preparation techniques and customer service standards.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Volunteer
UI Health
Chicago, IL
04.2023 - 10.2023
- Interacting and collaborating with UI Health volunteers organizing and arranging folders with information about surgical procedures and emergencies to prepare patients for their appointments.
- Cooperate and assist staff and patients in the pediatrics department and Diagnostics & Imaging Services center by checking patients in, calling to confirm appointments, and guiding patients to their area of treatment.
- Gains insight on day to day hospital life and how to deal with ethical decisions.
Barista
A Cup Of Joe
Chicago, IL
04.2023 - 06.2023
- Prepared high-quality espresso beverages in fast-paced environment.
- Maintained cleanliness and organization of work area and equipment.
- Provided exceptional customer service, addressing inquiries and resolving issues.
- Operated cash register, processing transactions accurately and efficiently.
- Collaborated with team members to ensure smooth daily operations.
Beauty Advisor
Sally Beauty
Cicero, IL
03.2021 - 08.2021
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Assisted customers in selecting beauty products tailored to individual needs.
Education
Bachelor of Science - Integrated Health Studies Behavioral Health
University of Illinois At Chicago
Chicago, IL12-2024
High School Diploma -
Infinity Math, Science, & Technology
Chicago, IL06-2021
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Pro active
- Verbal communication
- Empathetic
Languages
Spanish
Native or Bilingual
Timeline
Barista
A Cup Of Joe
04.2024 - Current
Volunteer
UI Health
04.2023 - 10.2023
Barista
A Cup Of Joe
04.2023 - 06.2023
Beauty Advisor
Sally Beauty
03.2021 - 08.2021
Bachelor of Science - Integrated Health Studies Behavioral Health
University of Illinois At Chicago
High School Diploma -
Infinity Math, Science, & Technology