JoAnna Ferreira
San Angelo
Summary
Dynamic team player with over eight years of experience in customer service and administrative support. Skilled in time management and problem-solving, capable of adapting to various departmental needs while ensuring accurate record-keeping and effective communication.
Overview
9
9
years of professional experience
Work History
PES
Shannon Clinic
San Angelo
06.2025 - Current
- Registration and check in for several departments for ENT, Audiology, Gastroenterology and Lab.
- Answering phones for ENT, Audiology, Gastroenterology and Lab.
- Managing time to cover any and all departments depending on need.
PSS
Shannon Business Office
San Angelo
05.2017 - 06.2025
- Answering phone calls regarding billing questions.
- Answering emails regarding billing questions.
- Merging accounts.
- Qualifying Financial Assistance applications.
- Responding to attorney requests for billing.
- Applying adjustments for bankruptcy.
- Training new employees.
Education
High School Diploma -
Comstock High School
Comstock, TX05-1997
Skills
- Time management
- Accurate record keeping
- Cross-department coordination
- Problem solving
- Attention to detail
- Employee training
- Effective communication
- Self-Directed
Timeline
PES
Shannon Clinic
06.2025 - Current
PSS
Shannon Business Office
05.2017 - 06.2025
High School Diploma -
Comstock High School