Joanna Fortilus
Brooklyn
Summary
Results-driven Labor Management and Compliance professional with extensive experience in regulatory compliance, labor relations, and strategic consulting. Adept at developing and implementing process improvements, fostering labor-management collaboration, and facilitating leadership development. Proven ability to analyze organizational challenges, drive operational efficiency, and enhance employee relations in diverse settings, including healthcare, government, and nonprofit sectors.
Overview
8
8
years of professional experience
Work History
Sr. Compliance Specialist
NYS Homes and Community Renewal
01.2022 - Current
- Provide strategic consulting and compliance oversight to ensure adherence to federal and state labor regulations.
- Facilitate labor-management discussions to improve collaboration and resolve compliance-related disputes.
- Develop and implement training programs for developers and subcontractors on regulatory reporting procedures.
- Execute strategies to enhance diversity in labor procurement, advocating for M/WBE and SDVOB participation.
- Evaluate operational processes and make recommendations to optimize efficiency and mitigate risk.
- Lead multi-stakeholder initiatives, liaising with executive leadership and government agencies to align goals.
Compliance Officer
ARC
01.2020 - 01.2022
- Led organizational compliance initiatives to ensure labor relations and operational policies aligned with state and federal mandates.
- Provided labor consulting support by assessing workplace procedures, conducting audits, and implementing corrective action plans.
- Chaired the Incident Review Committee, mediating conflicts and recommending strategic resolutions to management.
- Developed and delivered training on labor relations, compliance, and organizational effectiveness.
Assistant Director
AD APT Community Network
01.2019 - 01.2020
- Partnered with executive leadership and union representatives to develop labor-management strategies for workforce optimization.
- Implemented process improvement methodologies (PDCA, Lean, Six Sigma) to enhance service delivery.
- Provided coaching and leadership development for management teams to foster positive labor relations.
- Conducted internal investigations and compliance reviews to ensure regulatory and contractual adherence.
HR - Employee Relations
Children's Community Services
01.2017 - 10.2019
- Implement and update HR program policies and procedures
- Review agency policy and code of conduct infractions and propose appropriate disciplinary actions
- Compile statements, evidence, and files in response to a manager or employee misconduct allegations
- Maintain data compliance for state and federal regulatory compliance
- Support managers in developing a plan to address deficits through progressive discipline
- Build effective relationships and partnerships to collaborate with all levels of staffing
Internal Investigator - Quality Assurance
Heart Share
01.2017 - 01.2019
- Collaborate with program managers to improve quality assurance plans
- Review agency policy and code of conduct infractions and propose appropriate disciplinary actions
- Evaluate and develop corrective action plans for internal and external audits
- Compile investigative reports and findings for submission to supervising regulatory authorities
- Develop progress metrics to track care management plans
Education
MA - Public Affairs and Administration
Metropolitan College of New York
BS - Community Health Education
City University of New York - York College
Skills
- Labor-Management Relations & Strategy
- Organizational Development & Process Improvement
- Collective Bargaining & Conflict Mediation
- Training, Coaching & Leadership Development
- Stakeholder Engagement & Change Management
- Data Analysis & Performance Evaluation
- Strategic Planning & Project Management
- Compliance & Regulatory Affairs
Accomplishments
- Inducted into the National Honor Society for Public Affairs and Administration (Pi Alpha Alpha)
- Lowered the percentage of incidents within my former organization by 70%
Business
Jo & Niy LLC, Family-owned wellness company providing wellness education and clean, handmade, natural immune system boosting supplements.
Timeline
Sr. Compliance Specialist
NYS Homes and Community Renewal
01.2022 - Current
Compliance Officer
ARC
01.2020 - 01.2022
Assistant Director
AD APT Community Network
01.2019 - 01.2020
HR - Employee Relations
Children's Community Services
01.2017 - 10.2019
Internal Investigator - Quality Assurance
Heart Share
01.2017 - 01.2019
MA - Public Affairs and Administration
Metropolitan College of New York
BS - Community Health Education
City University of New York - York College
Similar Profiles
Scott Van EttenScott Van Etten
Finance Assistant at New York Homes and Community RenewalFinance Assistant at New York Homes and Community Renewal
Christopher LeoneChristopher Leone
NYS Corrections Officer at NYS Department Of Corrections And Community SupervisionNYS Corrections Officer at NYS Department Of Corrections And Community Supervision
Jamie FeldmannJamie Feldmann
Corrections Officer at NYS Department Of Corrections And Community SupervisionCorrections Officer at NYS Department Of Corrections And Community Supervision
CHRISTINA VETTERCHRISTINA VETTER
Climate Policy Associate at Georgetown Institute for Women, Peace and SecurityClimate Policy Associate at Georgetown Institute for Women, Peace and Security
Cam DoughtyCam Doughty
Skateboard Instructor at No Bad WeatherSkateboard Instructor at No Bad Weather