Joanna Fortilus
Brooklyn
Summary
Results-driven Labor Management and Compliance professional with extensive experience in regulatory compliance, labor relations, and strategic consulting. Adept at developing and implementing process improvements, fostering labor-management collaboration, and facilitating leadership development. Proven ability to analyze organizational challenges, drive operational efficiency, and enhance employee relations in diverse settings, including healthcare, government, and nonprofit sectors.
Overview
8
8
years of professional experience
Work History
Sr. Compliance Specialist
NYS Homes and Community Renewal
01.2022 - Current
- Provide strategic consulting and compliance oversight to ensure adherence to federal and state labor regulations.
- Facilitate labor-management discussions to improve collaboration and resolve compliance-related disputes.
- Develop and implement training programs for developers and subcontractors on regulatory reporting procedures.
- Execute strategies to enhance diversity in labor procurement, advocating for M/WBE and SDVOB participation.
- Evaluate operational processes and make recommendations to optimize efficiency and mitigate risk.
- Lead multi-stakeholder initiatives, liaising with executive leadership and government agencies to align goals.
Compliance Officer
ARC
01.2020 - 01.2022
- Led organizational compliance initiatives to ensure labor relations and operational policies aligned with state and federal mandates.
- Provided labor consulting support by assessing workplace procedures, conducting audits, and implementing corrective action plans.
- Chaired the Incident Review Committee, mediating conflicts and recommending strategic resolutions to management.
- Developed and delivered training on labor relations, compliance, and organizational effectiveness.
Assistant Director
AD APT Community Network
01.2019 - 01.2020
- Partnered with executive leadership and union representatives to develop labor-management strategies for workforce optimization.
- Implemented process improvement methodologies (PDCA, Lean, Six Sigma) to enhance service delivery.
- Provided coaching and leadership development for management teams to foster positive labor relations.
- Conducted internal investigations and compliance reviews to ensure regulatory and contractual adherence.
HR - Employee Relations
Children's Community Services
01.2017 - 10.2019
- Implement and update HR program policies and procedures
- Review agency policy and code of conduct infractions and propose appropriate disciplinary actions
- Compile statements, evidence, and files in response to a manager or employee misconduct allegations
- Maintain data compliance for state and federal regulatory compliance
- Support managers in developing a plan to address deficits through progressive discipline
- Build effective relationships and partnerships to collaborate with all levels of staffing
Internal Investigator - Quality Assurance
Heart Share
01.2017 - 01.2019
- Collaborate with program managers to improve quality assurance plans
- Review agency policy and code of conduct infractions and propose appropriate disciplinary actions
- Evaluate and develop corrective action plans for internal and external audits
- Compile investigative reports and findings for submission to supervising regulatory authorities
- Develop progress metrics to track care management plans
Education
MA - Public Affairs and Administration
Metropolitan College of New York
BS - Community Health Education
City University of New York - York College
Skills
- Labor-Management Relations & Strategy
- Organizational Development & Process Improvement
- Collective Bargaining & Conflict Mediation
- Training, Coaching & Leadership Development
- Stakeholder Engagement & Change Management
- Data Analysis & Performance Evaluation
- Strategic Planning & Project Management
- Compliance & Regulatory Affairs
Accomplishments
- Inducted into the National Honor Society for Public Affairs and Administration (Pi Alpha Alpha)
- Lowered the percentage of incidents within my former organization by 70%
Business
Jo & Niy LLC, Family-owned wellness company providing wellness education and clean, handmade, natural immune system boosting supplements.
Timeline
Sr. Compliance Specialist
NYS Homes and Community Renewal
01.2022 - Current
Compliance Officer
ARC
01.2020 - 01.2022
Assistant Director
AD APT Community Network
01.2019 - 01.2020
HR - Employee Relations
Children's Community Services
01.2017 - 10.2019
Internal Investigator - Quality Assurance
Heart Share
01.2017 - 01.2019
MA - Public Affairs and Administration
Metropolitan College of New York
BS - Community Health Education
City University of New York - York College
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