Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Joanna Galonis

Lapeer

Summary

Hardworking 18 year old Barn Hand known for high productivity and efficient task completion. Possess specialized skills in animal care, equipment maintenance, and feed management. Excel in time management, problem-solving, and adaptability, ensuring smooth barn operations and optimal animal welfare.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Barn Hand

Stohlman training center
Lapeer
01.2018 - 06.2026
  • Assisted in feeding and caring for horses daily.
  • Provided daily care for horses including feeding, watering, exercising and turnout time.
  • Monitored animal health and reported any concerns to management.
  • Examined animals to detect illness, injury or disease.
  • Administered medications and vaccinations or arranged for veterinarians to provide extensive treatment.
  • Held horses for veterinarian during health checks and care or for farrier for trimming and shoeing of horse hooves.
  • Mixed feed, additives and medicines in prescribed portions.
  • Monitored feed supply levels to ensure adequate nutrition for all animals on the property.
  • Supported training exercises for horses in the facility.
  • Collaborated with team members to optimize barn operations.
  • Followed safety protocols while handling animals and equipment.
  • Maintained clean and organized barn facilities for animal welfare.

Customer service associate and baker

Kookeys n kream
Lapeer
04.2024 - 05.2025
  • Assisted customers with product selection and inquiries.
  • Processed transactions accurately and efficiently at the register.
  • Resolved customer complaints and provided effective solutions.
  • Trained new associates on customer service protocols and procedures.
  • Collaborated with team members to enhance customer experience.
  • Conducted product demonstrations to engage customers effectively.
  • Assisted customers with returns, exchanges, and refunds.
  • Resolved customer inquiries in a timely manner.
  • Demonstrated active listening skills when responding to customer questions and complaints.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.

Education

Lapeer High School
Lapeer, MI

Skills

  • Horse handling
  • Grooming horses
  • Feeding animals
  • Stall mucking
  • Supplement administration
  • Veterinary treatments
  • Health monitoring
  • Animal care
  • Time management
  • Safety protocols
  • Customer service
  • Team collaboration
  • Strong teamwork
  • Team development
  • Effective communication
  • Conflict resolution
  • Problem solving
  • Active listening
  • Product sales
  • Hospitality and accommodation

Certification

  • Drivers license
  • Hight school diploma

References

References available upon request.

Timeline

Customer service associate and baker

Kookeys n kream
04.2024 - 05.2025

Barn Hand

Stohlman training center
01.2018 - 06.2026

Lapeer High School
Joanna Galonis