Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joanna Henderson

Belleville

Summary

Dedicated and detail-oriented certified Phlebotomist with a robust background in phlebotomy training. Ensures the highest standards of patient care and specimen collection. Developed and implemented training programs that improved trainee proficiency and adherence to safety protocols. Demonstrates effective communication and leadership skills in fostering a collaborative learning environment and adapting to diverse training needs. Skillful and precise in performing venipuncture, collecting samples, and verifying medical charts. Known for excellent patient-relationship skills, providing a gentle touch that alleviates patient anxieties.

Overview

3
3
years of professional experience
2
2
Certifications

Work History

Direct Care Professional

Eisenhower center
10.2023 - Current
  • Managing floor staff assisting with clients as needed also pass meds make sure efficiency in coordinating tasks that are meet in deadlines during shift
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.


CVC OR - Patient Care Tech

U of M Hospital
03.2022 - Current
  • Providing compassionate care and ensure patient comfort during procedure
  • Prep patient for procedures, run blood in between cases assist with care and duties including prepping case for emergencies
  • Anticipated the needs of the surgical team by staying attentive to ongoing procedures, providing essential support throughout each surgery.
  • Prepared operating rooms efficiently according to established guidelines, enabling on-time surgical processes without delays or complications.

Education

Phlebotomy career training -

Dearborn, MI

Skills

  • Venipuncture and capillary puncture techniques
  • Knowledge of laboratory safety protocols (OSHA, CLIA standards)
  • Exceptional patient care and bedside manner
  • Accurate specimen labeling and handling
  • Proficient in medical record documentation and data entry
  • Effective communication and teamwork skills
  • Familiarity with laboratory equipment and software

Certification

Certified Phlebotomy Technician

Timeline

Direct Care Professional

Eisenhower center
10.2023 - Current

CVC OR - Patient Care Tech

U of M Hospital
03.2022 - Current

Phlebotomy career training -

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Joanna Henderson