Summary
Overview
Work History
Certification
References
Timeline
Generic

Joanna Henderson

Belleville

Summary

Compassionate and dedicated Patient Care Technician with experience in hospital and surgical settings. Skilled in patient admission, vital signs monitoring, ADLs support, specimen collection, phlebotomy, and surgical assistance. Certified in Phlebotomy, CNA, BLS, and HIPAA compliance. Proven ability to provide high-quality care, ensure patient safety, and support healthcare teams in fast-paced environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Patient Care Technician - Observation & General Care

Trinity Health - Ann Arbor Hospital
Ann Arbor
08.2024 - Current
  • Admit patients by gathering initial health information, orienting them to the unit, and ensuring comfort and safety.
  • Accurately perform and document vital signs (BP, temperature, pulse, respirations, SpO2, glucose).
  • Carry out Q2 turns, repositioning, and skin integrity checks to prevent breakdown and enhance comfort.
  • Assist patients with ADLs including hygiene, feeding, ambulation, and toileting.
  • Monitor patient status and promptly report concerns to nursing staff.
  • Perform EKGs, collect and transport lab specimens, and assist with IV insertion and removal.

Patient Care Technician - CVC OR

University of Michigan Hospital
03.2022 - Current
  • Provide compassionate care and ensure patient comfort before, during, and after procedures.
  • Prepare patients and operating rooms for surgeries and emergencies, ensuring adherence to protocols.
  • Anticipate surgical team needs, supporting smooth and efficient operations.
  • Transport blood and specimens between cases to maintain workflow efficiency.

Direct Care Professional

Eisenhower Center
10.2023 - 08.2025
  • Supervised floor staff, coordinated tasks, and ensured shift efficiency.
  • Assisted clients with daily living needs, medication administration, and transportation to appointments.
  • Supported personal independence through assistance with errands, cleaning, and self-care activities.

Patient Care Assistant - Head Pain Unit

Trinity Health - Chelsea, MI
Chelsea
03.2017 - 02.2018
  • Provided immediate care for new admissions and supported nursing staff with ongoing patient needs.
  • Obtained and documented vital signs, noting changes from prior measurements.
  • Assisted patients with personal care, mobility, and comfort measures.
  • Collected and transported lab specimens for diagnostic testing.

Certification

  • Certified Phlebotomy Technician
  • CNA (Certified Nursing Assistant)
  • BLS Certified
  • HIPAA Certification

References

Available upon request

Timeline

Patient Care Technician - Observation & General Care

Trinity Health - Ann Arbor Hospital
08.2024 - Current

Direct Care Professional

Eisenhower Center
10.2023 - 08.2025

Patient Care Technician - CVC OR

University of Michigan Hospital
03.2022 - Current

Patient Care Assistant - Head Pain Unit

Trinity Health - Chelsea, MI
03.2017 - 02.2018
Joanna Henderson