Bi-lingual speaker (Spanish/English). Possess great customer service and problem solving skills. Fully committed in helping others; quick learner and works well with the team. Computer skills.
Overview
11
11
years of professional experience
Work History
Patient Care Technician Daily 3B Observation Unit
Baystate Medical Center
Springfield, MA
09.2023 - Current
Provides age-appropriate care to patients.
Monitor Physical conditions by assessing symptoms such as pain levels or abnormal lab results.
Vitals signs
Assist patients with daily activities such as dressing and bathing.
Performs Point of Care (POC) Testing.
Communicates affectively with the team and patients, interacts with patients in a respectful and in an informative manner.
EKG
Direct Support Professional
May Institute
West Springfield, MA
01.2022 - Current
Administer bedside or personal care, such as ambulation or personal hygiene assistance.
Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.
Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.
Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
Find occupations related to multiple tasks
Direct Care
Center for Human Development (CHD)
01.2018 - 01.2022
Responsibilities include supporting clients’ activities of living daily.
Administering medications as needed.
Advocating individuals within various community settings, and providing opportunities to optimize their independence, rehabilitation and dependency.
Develop professional supportive relationship with clients and provide informal counseling and guidance with a person-centered focus.
Life Skills Coordinator
VIABILITY Inc.
Springfield, MA
01.2015 - 01.2020
Conduct fitness sessions to improve patients' mental and physical well-being.
Observe, analyze, and record patients' participation, reactions, and progress during treatment sessions, modifying treatment programs as needed.
Plan, organize, direct and participate in treatment programs and activities to facilitate patients' rehabilitation, help them integrate into the community and prevent further medical problems.
Develop treatment plan to meet needs of patient, based on needs assessment, patient interests and objectives of therapy.
Prepare and submit reports and charts to treatment team to reflect patients' reactions and evidence of progress or regression.
Assist with toileting and food needs.
Patient Care Technician South Wing 7 Orthopedic
Baystate Medical Center
Springfield, MA
03.2023 - 09.2023
Assisted patients with daily activities, ensuring comfort and safety during care.
Monitored vital signs and reported changes to nursing staff promptly.
Maintained cleanliness of patient rooms and common areas to promote hygiene standards.
Documented patient information accurately in electronic health records for effective communication.
Performs Point of Care (POC) Testing
Education
Home Health Aide Training -
CNA Academy For Healthcare Professionals, Inc.
Holyoke, MA
05.2016
Basic Life Support (CPR and AED) training - undefined
American Heart Association
01.2025
Pharmacy Technician
Workforce Development Training
Springfield, MA
03.2015
Claims Specialist Health Certificate - undefined
Branford Hall Career Institute
Springfield, MA
01.2011
Skills
Vital signs
Empathy and compassionate care
Calm under stress
Patient observation
Blood glucose testing
Patient positioning
Patient services
Compassionate care
Vitals documentation
Health monitoring
Patient assistance
Patient care technician
Supporting personal needs
Blood sugar monitoring
Feeding assistance
Certified in CPR/AED
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Patient Care Technician Daily 3B Observation Unit
Baystate Medical Center
09.2023 - Current
Patient Care Technician South Wing 7 Orthopedic
Baystate Medical Center
03.2023 - 09.2023
Direct Support Professional
May Institute
01.2022 - Current
Direct Care
Center for Human Development (CHD)
01.2018 - 01.2022
Life Skills Coordinator
VIABILITY Inc.
01.2015 - 01.2020
Claims Specialist Health Certificate - undefined
Branford Hall Career Institute
Pharmacy Technician
Workforce Development Training
Basic Life Support (CPR and AED) training - undefined