Tamia Witherspoon
Universal City
Summary
Support administrative needs of unit by efficiently coordinating paperwork, records and supplies to meet typical demands. Respectful and compassionate with patients and always ready to resolve diverse needs with upbeat and knowledgeable assistance. Service-oriented, reliable and hardworking team player.
Well-versed in organizing patient records, replenishing supplies and handling multi-line phone systems in high-volume medical departments. Transcribes and transmits orders, scans and stores records and coordinates different forms. Technically advanced and highly organized with skills in managing files and documenting new information.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Care Technician and Unit Clerk
Methodist Stone Oak Hospital
Schertz
05.2025 - Current
- Assisted patients with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained clean and safe patient environments according to health standards.
- Documented patient information accurately in electronic health records systems.
- Managed patient records and ensured data accuracy in electronic systems.
- Scheduled appointments and maintained calendars for healthcare professionals.
- Assisted patients with inquiries and directed them to appropriate services.
- Maintained inventory of office supplies and ordered replacements as needed.
- Supported billing processes by verifying patient insurance information accurately.
- Organized documents and ensured compliance with healthcare regulations consistently.
- Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
Sales Associate
Home Depot
Selma
02.2024 - 02.2025
- Delivered personalized customer consultations, increasing sales by 20% in the paint department.
- Provided expert guidance on product selection and application techniques to meet customer project needs.
- Maintained a safe, organized, and welcoming department environment.
- Proactively stayed informed about new products to enhance the customer experience.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Maintained organized sales floor and ensured merchandise was properly displayed.
- Engaged customers in conversations to assess needs and enhance shopping experience.
- Trained new associates on store policies, procedures, and customer service standards.
- Helped customers find specific products, answered questions, and offered product advice.
- Resolved customer inquiries and complaints promptly to maintain satisfaction levels.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
Team Member
Whataburger
Universal City
07.2021 - 11.2023
- Delivered fast, friendly service to an average of 150+ customers per shift in a high-volume setting.
- Maintained high standards of food safety and cleanliness throughout daily operations.
- Managed transactions efficiently while maintaining customer satisfaction and accuracy.
- Contributed to a team-focused environment, supporting coworkers to ensure smooth shift transitions.
Education
Some College (No Degree) - Nurse Aide
The Institute of Allied Healthcare
San Antonio, TXAssociate degree - Applied Science
San Antonio College
San Antonio, TXHigh School Diploma -
Samuel Clemens High School
Schertz, TXSkills
- Patient care
- Vital signs
- EKG interpretation
- Medical equipment
- Infection control
- Safety protocols
- Maintain confidentiality
- Medical documentation
- Administrative tasks
- Cleaning equipment
- Attention to detail
- Time management
- Problem solving
- Teamwork and collaboration
- Communication
- Interpersonal skills
- Customer service
- Electronic health records
- Data collection
Certification
- CNA Certified, NA0061065895
- BLS Certified, Dunn CPR, 02/01/25
- CPR & First Aid Certified, 02/01/25
References
- Mary Aguire, CNA, 210-313-9328
- Mari T., Manager, Whataburger, 210-710-1518
- Ian Cox, Co-worker, Home Depot, (936) 215-0905
- Jasmine Shorter, Supervisor, Home Depot, 619-964-0204
Skills
Patient care, Patient positioning, Mobility assistance and lifting, Body mechanics, Vital signs, Basic Life Support, Wound care, Catheter care, Collect specimens, EKG interpretation, Medical equipment, Acute care, Long-term care, Infection control, Safety protocols, Maintain confidentiality, Medical documentation, Administrative tasks, Cleaning equipment, Attention to detail, Time management, Problem solving, Teamwork and collaboration, Communication, Interpersonal skills, Customer service
Activities
Caregiving Support Volunteer, 2016-Present, Assisted elderly individuals at nursing homes in Alabama voluntarily. Assisted individuals with disabilities in daily living activities, mobility support, and emotional companionship. Helped kids with disabilities in clubs and programs throughout junior high and high school. Even volunteered to do home care for a child who was bedridden for 4 months in college. Maintained safe and hygienic environment is, following infection control protocols. Provided respite care for my geriatric family members and provided acute care for my grandpa as he healed from a car accident and temporary memory loss, ensuring consistent and compassionate support.
Timeline
Patient Care Technician and Unit Clerk
Methodist Stone Oak Hospital
05.2025 - Current
Sales Associate
Home Depot
02.2024 - 02.2025
Team Member
Whataburger
07.2021 - 11.2023
Some College (No Degree) - Nurse Aide
The Institute of Allied Healthcare
Associate degree - Applied Science
San Antonio College
High School Diploma -
Samuel Clemens High School