Joanna Hernandez
New Caney
Overview
21
21
years of professional experience
Work History
Multilingual Para/Special Education Secretary
New Caney ISD
New Caney, TX
07.2022 - Current
- Managed scheduling and coordination of special education meetings and events.
- Assisted in maintaining accurate student records and documentation for compliance purposes.
- Developed efficient filing systems to enhance accessibility of educational materials.
- Facilitated communication between parents, teachers, and administrative staff regarding student needs.
High School Registrar/Recruitment Coordinator
Humble ISD
Humble, TX
07.2019 - 01.2020
- Managed student enrollment processes, ensuring accurate data entry and compliance with district guidelines.
- Developed and implemented efficient registration workflows, enhancing overall accuracy and timeliness of data management.
- Developed and implemented recruitment strategies to attract diverse student populations.
- Coordinated campus events and outreach programs to enhance student engagement.
School Registrar
Spring ISD
Houston, TX
07.2017 - 07.2019
- Coordinated scheduling and registration of students for courses and extracurricular activities.
- Trained new staff on registration processes, fostering a collaborative team environment.
- Oversaw annual audits of student records, identifying areas for process improvement and compliance adherence.
School Registrar
Spring ISD
Houston, TX
07.2009 - 06.2013
- Managed front desk operations, ensuring efficient visitor check-in and communication.
- Coordinated scheduling of appointments and school events to enhance organizational flow.
- Trained new staff on reception protocols, fostering a collaborative team environment.
- Developed and maintained filing systems for student records, ensuring accuracy and accessibility.
Receptionist/ Customer Service/Billing Clerk
Watkins Motor Lines/Fedex National LTL
Houston, TX
04.2005 - 06.2009
- Managed multi-line phone system, ensuring efficient call routing and customer service support.
- Coordinated scheduling for appointments, optimizing resource allocation and client interactions.
- Collaborated with team members to streamline shipping and receiving processes.
- Managed relationships with transportation providers to maintain positive partnerships and achieve optimal service levels.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
Education
High School Diploma -
Endeavor High School
Channelview, TXSkills
- Skilled in assessing and prioritizing multiple tasks, projects and demands
- Spanish fluent speaking, reading and writing
Timeline
Multilingual Para/Special Education Secretary
New Caney ISD
07.2022 - Current
High School Registrar/Recruitment Coordinator
Humble ISD
07.2019 - 01.2020
School Registrar
Spring ISD
07.2017 - 07.2019
School Registrar
Spring ISD
07.2009 - 06.2013
Receptionist/ Customer Service/Billing Clerk
Watkins Motor Lines/Fedex National LTL
04.2005 - 06.2009
High School Diploma -
Endeavor High School