Joanna Loney
Hairstylist
Dubuque,IA
Summary
Dynamic hairstylist with a proven track record at Supercuts, excelling in client consultations and hair maintenance. Renowned for outstanding client retention and expertise in color corrections and styling techniques. Committed to enhancing customer satisfaction through exceptional service and a keen eye for fashion trends.
Overview
25
25
years of professional experience
Work History
Hairstylist
Supercuts
07.2002 - Current
- Educated customers on products to maximize benefits.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Processed payments, entering sales in register for prompt customer service.
- Determined appropriate hair treatments based on conditions and textures.
Cook
McDonald's
07.2000 - 2003
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Communicated closely with servers to fully understand special orders for customers.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Education
Cosmetology - Hairstylist
Capri College
Dubuque, IA10.1998
High School Diploma - General Studies
Cuba City High
Cuba City, WI08.1985
Skills
Hair maintenance expert
Color corrections
Men and women haircuts
Customer consultation
Highlights and lowlights
Hair styling techniques
Client consultation
Quick learner
Outstanding client retention
Updo styling
Cuts for women
Hair removal
Timeline
Hairstylist
Supercuts
07.2002 - Current
Cook
McDonald's
07.2000 - 2003
Cosmetology - Hairstylist
Capri College
High School Diploma - General Studies
Cuba City High