Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joanna Lowe

North Tonawanda

Summary

Professional custodial expert with high commitment to maintaining cleanliness and safety in diverse environments. Extensive experience in performing routine maintenance and special cleaning projects. Strong focus on teamwork and flexibility, ensuring tasks are completed efficiently and to high standards. Dependable and skilled in using cleaning tools and supplies effectively.

Overview

9
9
years of professional experience

Work History

Custodial Specialist

University at Buffalo
05.2021 - Current
  • Maintained a high standard of sanitation with the use of appropriate cleaning chemicals and equipment.
  • Contributed to a positive work environment through effective communication and teamwork among custodial staff.
  • Enhanced cleanliness and safety by implementing efficient custodial practices in various facilities.
  • Demonstrated attention to detail when performing specialized tasks such as floor waxing, carpet extraction, or window washing.
  • Promoted a culture of continuous improvement among custodial staff by sharing best practices and seeking feedback from colleagues.
  • Improved facility safety by promptly addressing spills, hazards, or other potential risks as they arose.
  • Reduced maintenance costs by conducting regular inspections and addressing issues proactively.
  • Utilized time-management skills effectively, prioritizing tasks according to urgency while managing multiple responsibilities simultaneously.
  • Collaborated with other custodial staff members to ensure consistent service quality across all areas.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Kept building spaces premises clean inside and outside.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Checked in and stocked inventory throughout facility.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Moved furniture for cleaning and set up for special events.
  • Reported damages and hazardous conditions to management for further action.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Reported vandalism or other damage to property to supervisor.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.

Cashier Assistant/Food Preparation Worker

Campus Dining and Shops
01.2016 - 10.2021

*maintained daily inventory of stock and supplies

*Daily opening of a organic sandwich and juice bar

  • Met customer needs through polite, friendly and attentive service.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Worked with other associates to support cashiers and management needs.
  • Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
  • Trained new cashier team members in customer service and money handling processes.
  • Provided feedback to management on customer needs and operational improvements.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.

Education

High School Diploma -

Niagara County Community College
Sanborn, NY
06-2004

Skills

  • Strong work ethic
  • Deep cleaning expertise
  • Chemical handling
  • Inventory control

Timeline

Custodial Specialist

University at Buffalo
05.2021 - Current

Cashier Assistant/Food Preparation Worker

Campus Dining and Shops
01.2016 - 10.2021

High School Diploma -

Niagara County Community College
Joanna Lowe