Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
Coordinator
Red Rock Fertility Center
03.2023 - 05.2024
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Laboratory Technician
Nevada Fertility Center
02.2021 - 03.2023
Charging nitrogen tanks, ordering supplies, and managing shipping of human tissues
Performed testing and quality control using approved laboratory procedures and instrumentation.
Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
Maintained documentation on tests performed in lab.
Performed routine lab and department maintenance to keep area clean and orderly.
Trained new associates in laboratory procedures and standards.
Conducted thorough semen analyses to assist physicians on developing effective treatment plans.
Surgical Technician/ Egg Donor Coordinator
FCLV
03.2015 - 03.2021
Assist in oocyte retievals, gestational carriers exams, sonohysterogram, D&C's ect
Maintained high infection control standards.
Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
Conducted comprehensive phone interviews to pre-screen egg donor candidates and surrogates.
Maintained open lines of communication throughout the entire recruitment process, fostering positive relationships with both donors and intended recipients.
Certified Medical Assistant
Healthcare partners Oncology/ Hematology formally Nevada Cancer Centers
08.2005 - 05.2015
Mentored new staff, sharing knowledge gained from years of experience in specialized cancer care settings.
Coordinated complex care plans, working closely with case managers, social workers, and financial counselors to optimize patient outcomes.
Educated patients on such topics as nutrition, medication side effects, and proper skin treatments after radiation.
Established rapport with diverse patient populations by demonstrating empathy and understanding during difficult periods of illness or treatment.
Improved patient satisfaction by providing efficient, accurate, and timely blood draws.