Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joanna Perez

Stockton,CA

Summary

To secure a challenging position within a company where my skills can be well utilized. Over 30 years of Administrative Assistant / Customer Service experience. Highly organized, detail oriented, dependable, self-starter and works well under pressure.

Overview

12
12
years of professional experience

Work History

Operations & Development Manager

Stockton Shelter For The Homeless
01.2023 - 09.2023
  • Assisted Director to ensure the efficient functioning of the Shelter.
  • Processed monetary donations and maintained donor logs.
  • Promptly received and managed incoming calls, emails or letters.
  • Scheduled & coordinated Shelter events & groups of volunteers within Shelter.
  • Purchased weekly supply orders for Family, Men's, Women's, Veteran's Shelters, and Administration Office.
  • Scheduled / picked up donations.
  • Scheduled phone calls / visits for Director with donors and prospective donors.
  • Handled concerns / issues for Shelter after hours.
  • Other duties as assigned.

Shelter Aide

Stockton Shelter For The Homeless
12.2022 - 01.2023
  • Conducted intake for new clients.
  • Monitored and logged coming and going of clients within shelter.
  • Drug test clients.
  • Answered and managed incoming calls while recording accurate messages for distribution to office staff or clients.
  • Kept office supplies well organized and sufficiently stocked.
  • Addressed any question, concerns or issues within Shelter.

Personal Home Care Assistant

Self Employed
01.2020 - 12.2022
  • Provided care for 2 children aged 4 and 12 years old.
  • Prepared, and served meals and snacks.
  • Lite household cleaning.
  • Transportation to and from school.
  • Assisted with homework.
  • Overnight care as needed.

School Site Asst. / Clerical / Custodian

Manteca Unified School District
09.2011 - 12.2017
  • School Site Asst - Supervised students on school grounds and areas adjacent to school during assigned times. Ensured students followed school rules and policies pertaining to their conduct, welfare, health and safety.
  • Clerical - Answered phones, provided answers when possible or transferred calls to appropriate staff member, assigned student late slips.
  • Custodian - Dust, sweep, vacuum and mop classrooms, offices and restrooms, removal of trash.

Education

No Degree - Medical Office Administration

Heald College
Stockton, CA
01.2009

Skills

  • Microsoft Excel / Word and Outlook
  • Accounts Payable / Receivable
  • Medical Billing
  • ICD-9 Coding
  • AS/400
  • Data Entry
  • Typing - 52 wpm
  • 10 Key
  • Fastrieve
  • Lending Portal Service
  • CJIC (Criminal Justice Information Center)

Timeline

Operations & Development Manager

Stockton Shelter For The Homeless
01.2023 - 09.2023

Shelter Aide

Stockton Shelter For The Homeless
12.2022 - 01.2023

Personal Home Care Assistant

Self Employed
01.2020 - 12.2022

School Site Asst. / Clerical / Custodian

Manteca Unified School District
09.2011 - 12.2017

No Degree - Medical Office Administration

Heald College

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Joanna Perez