Joanna Pham
Houston,TX
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
1
1
year of professional experience
Work History
Coffee Barista
Teapresso Bar
2021.11 - 2022.07
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Handled OLTP systems, payment processing, cash change, and issuing of receipts.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Education
Bachelor of Science - Digital Media
11.2025
Skills
- POS Inventory System Operation
- Consultative Sales Approach
- Customer Preferences
- Communications Strategies
- Beverage Preparation
Timeline
Coffee Barista - Teapresso Bar
2021.11 - 2022.07
University of Houston - Bachelor of Science, Digital Media