Summary
Overview
Work History
Education
Skills
Timeline
Joanna Pham

Joanna Pham

Houston,TX

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

1
1
year of professional experience

Work History

Coffee Barista

Teapresso Bar
2021.11 - 2022.07
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Handled OLTP systems, payment processing, cash change, and issuing of receipts.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.

Education

Bachelor of Science - Digital Media

University of Houston, Houston
11.2025

Skills

  • POS Inventory System Operation
  • Consultative Sales Approach
  • Customer Preferences
  • Communications Strategies
  • Beverage Preparation

Timeline

Coffee Barista - Teapresso Bar
2021.11 - 2022.07
University of Houston - Bachelor of Science, Digital Media
Joanna Pham