Tina Jewell
Eckert,Colorado
Summary
Dynamic and results-driven professional with extensive experience at Ziggis Coffee, excelling in beverage preparation and customer experience management. Proven ability to enhance customer satisfaction through effective communication and product upselling, while maintaining high cleanliness standards and operational efficiency. Adept at training new staff and ensuring compliance with food safety protocols.
Overview
11
11
years of professional experience
Work History
Coffee Barista
Ziggis Coffee
Delta, CO
09.2024 - Current
- Crafted high-quality coffee beverages following standardized recipes and customer preferences.
- Operated espresso machines and brewing equipment with precision to ensure consistency in product quality.
- Provided exceptional customer service, enhancing customer satisfaction through friendly interactions and product recommendations.
- Maintained cleanliness of workstations and equipment, adhering to health and safety standards.
Cashier
Apple Barrel
Eckert, CO
03.2020 - 03.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances through diligent counting and reconciliation.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Collaborated with team members to streamline checkout procedures and reduce wait times.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Maintained cleanliness and organization of food preparation areas to ensure compliance with health regulations.
- Operated kitchen equipment safely, including slicers, mixers, and ovens, enhancing operational efficiency.
- Trained new staff on food safety practices and equipment operation protocols effectively.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
Deli Clerk
Food Town
Cedaredge, CO
01.2016 - 01.2018
- Trained new staff on deli operations and food safety protocols.
- Ensured product freshness through regular inventory checks and rotation practices.
- Assisted customers with selections, providing knowledgeable recommendations on deli products.
- Managed daily deli operations, maintaining cleanliness and compliance with health regulations.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Operated slicers, grills, and other kitchen equipment efficiently to meet customer demands.
Education
High School Diploma -
Delta Vision Charter Academy
Delta, CO05-2013
Skills
- Order taking
- Beverage preparation
- Workplace safety
- Drink customization
- Product upselling
- Inventory management
- Cleanliness standards
- Cooking
- Customer experience management
- Quality assurance
- Online transaction processing
- Inventory handling
- Food safety oversight
- Time management
- Team player
- Problem-solving
- Adaptive and creative
- Friendly and outgoing
- Decision-making
- Opening and closing duties
- Espresso machine operation
- Cash handling
- Attention to detail
- Safe food handling
- Safe food handling practices
- New hire training
- POS systems
- Cash register operation
- Food preparation
- Point of sale operation
- POS system operation
- Sandwich preparation
- Retail management
- Team leadership
- Conversant in language
- Clear communication
- Verbal and written communication
Timeline
Coffee Barista
Ziggis Coffee
09.2024 - Current
Cashier
Apple Barrel
03.2020 - 03.2022
Deli Clerk
Food Town
01.2016 - 01.2018
High School Diploma -
Delta Vision Charter Academy