Joanna Phillips
San Jose,C.A
Summary
- Friendly Energetic Receptionist/ Front Desk and Store Manager that is eager to bring strong administration skills to a growing Thriving company in need of top-level support. Excellent organization, Sales, communication, with relationship-building skills.
Overview
12
12
years of professional experience
Work History
Sustainability Specialist
Greenearth sustainable solutions. Inc.
San Jose, C.A
04.2024 - Current
- Audited client sites for compliance with regarding sustainability initiatives.
- Initiated recycling programs, environmental clean-ups and other sustainability initiatives.
- Maintaining a clean and organized work station.
- Transported products to different sites.
- Maintained a professional costumer service to clients.
Property Manager
A1 SELF STORAGE
San Jose , C.A
08.2016 - 04.2024
- Assessed, optimized and elevated operations to target current and expected demands.
- Controlled the Revenue Management for the store location I Updated store pricing and promotions insuring we stay above Occupancy 92% Weekly.
- Addressed and answered customer Inquiries, Reservations and Customers Complaints and issues along with making Collection Calls and dealing with Rent Increases.
- Handled Auction Process and Lease Terminations.
- Coordinated sales reports, reconciled accounts and made bank deposits. Along with Doing Store Orders.
- Managed store appearance, including merchandising and displays, signage, decorations and cleaning property and office.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Coached team members on security risks and trained on store theft and Unit Break ins.
- Mentored and trained team members in mastering sales techniques.
Sales Associate
Macy's Inc
San Jose, CA
09.2012 - 02.2014
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
- Worked Cashier in Different areas of the Stores.
- Stayed up to date on store promotions, payment policies and security practices.
Education
High School Diploma -
Milpitas Adult Education
2016
Skills
- Great knowledge in using MS (Word Excel, E-Mail and Internet)
- High Energy, dynamic and a quick learner
- Billing and Data Entry
- Sales and Costumer Service
- Organizing and Managing Skills
- Administration support
- Strong interpersonal Skills
- Hard and Motivated and positive Worker
- Management skills
- Inventory and Revenue management skills
- Accurate cash handling
- Very reliable and Honest
References
AMY HO
Registered Nurse
Amyho52@yahoo.com
1(669) 225-8100
JOSELIN SANCHEZ
Medical receptionist
Jocelyn.sanchez_650@yahoo.com
1(650) 468-7065
LOUIS RUIZ
AREA MANAGER
1(408)209-4346
Timeline
Sustainability Specialist
Greenearth sustainable solutions. Inc.
04.2024 - Current
Property Manager
A1 SELF STORAGE
08.2016 - 04.2024
Sales Associate
Macy's Inc
09.2012 - 02.2014
High School Diploma -
Milpitas Adult Education