Joanna Robertson
Bowling Green,OH
Summary
I am and open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Blue Moon
Canmore, Alberta
06.2018 - 07.2023
- Assisted customers with finding the right product for their needs.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Organized displays to attract customers and promote sales.
- Tracked inventory levels throughout the day and restocked items as needed.
Hostess
Alforno
Calgary, Alberta
08.2022 - 04.2023
- Greeted guests warmly upon arrival, seating them promptly.
- managed tough conversations if there was a conflict
- Communicated clearly with kitchen staff regarding customer orders.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Helped with cleaning table and running food to customers
Hostess
Strling Bar and Grill
Canmore, Alberta
05.2021 - 09.2021
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Provided excellent customer service by addressing customer needs promptly.
- Assisted servers in bussing tables when needed during busy periods.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
Bachelor of Science - EXS Physical Therapy
Bowling Green State University
Bowling Green, OH05.2027
Skills
- Discipline
- Communication
- Working hard
- Customer Service
- Teamwork
- Problem-Solving
Affiliations
- I am a division 1 swimmer and train 20 hours a week
- I volunteer when I have free time
Accomplishments
- I have been swimmer of the year for my club team the past 3 years
- I am a top ten swimmer in Canada, my home country
Languages
French
Professional
Timeline
Hostess
Alforno
08.2022 - 04.2023
Hostess
Strling Bar and Grill
05.2021 - 09.2021
Retail Sales Associate
Blue Moon
06.2018 - 07.2023
Bachelor of Science - EXS Physical Therapy
Bowling Green State University