Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
Generic

Joanna Roussilhe

Riviere Salee,Martinique

Summary

Growth Accelerator | Strategic Operations & Leadership Partner

Senior professional (10+ years) specializing in strategic support and transformation steering. I partner with Executive Leadership and project owners to structure their expansion, align their teams, and maximize the value of their ecosystem. My approach combines analytical rigor with collective intelligence to transform ambitions into concrete results

Overview

15
15
years of professional experience

Work History

Development Manager

JJ Investment
Le Marin, Martinique
01.2025 - 01.2026
  • Leadership Support: Steering growth and strategic development for group entities (Marinas, Services, Real Estate) in Martinique and Quebec.
  • Structuring & Oversight: Coordinating multi-entity projects, rigorous budget tracking, and competitive benchmarking to guide investment decisions

Chief of Staff to the CEO

Aubery Group
Le Lamentin, Martinique
09.2024 - 12.2024
  • Strategic Deployment: Translate the CEO’s vision into actionable initiatives and ensure consistent execution across all business units.
  • ESG & CSRD Leadership: Design, lead, and fully manage the Group’s CSR/ESG strategy, including CSRD-compliant sustainability reporting.
  • Executive Decision Support: Consolidate, analyze, and synthesize strategic data for the Executive Committee (COMEX); prepare high-impact decision memos and strategic reports.
  • Executive Coordination & Communication: Act as the primary interface between the CEO and management teams, overseeing strategic alignment as well as internal and external communications.

Chief of Staff to the Chief Revenue Officer

CONTENTSQUARE
Riviere Salee, Martinique (Remote)
06.2022 - 08.2024
  • Governance & Performance: Supervising large-scale initiatives and monitoring KPIs to achieve global revenue targets.
  • Change Management: Transforming processes, governance structures, and organizational culture.
  • Executive Communication: Communicating the strategic vision to the organization and drafting reports for the Board of Directors.
  • Collective Intelligence: Managing an external Advisory Board and facilitating co-construction workshops to strengthen strategic alignment.

Head of Customer Experience

CONTENTSQUARE
PARIS
02.2019 - 07.2022
  • B2B Retention Strategy: Designing and deploying a loyalty program and long-term engagement strategy to secure the client portfolio.
  • Ecosystem Orchestration: Leading a dynamic community through exclusive events and personalized customer experience programs.
  • Co-construction & Insights: Facilitating product design workshops and moderating roundtables with C-Level Key Accounts.
  • Cross-functional Coordination: Streamlining interactions between customers and internal teams to ensure operational excellence and retention.

Project Manager – Retail & Fintech

Business France
Paris
12.2016 - 01.2019
  • Startup Acceleration: Designing innovation programs, competitions, and mentoring to drive the international growth of French Tech companies.
  • Partnership Development: Negotiating and establishing strategic alliances to strengthen the innovation ecosystem.
  • Event Engineering: Leading French Tech pavilions at global trade shows (logistics, marketing, and global brand influence).

Key Account Manager – V.I.E Program

Business France
Paris
02.2015 - 12.2016
  • International HR Strategy: Supporting key accounts in deploying their international corporate volunteer programs.
  • Network Coordination: Acting as the interface between foreign subsidiaries and HR departments to optimize international recruitment.

Press Office Project Manager

Business France
London
12.2012 - 01.2015

Marketing and communication for French SMEs expanding into the UK market

Event Assistant

Consulate General of France
New York
09.2010 - 08.2011

Coordination of ministerial receptions, cultural events, and conferences; management of VIP guest lists and budgets.

Education

Master’s Degree (M2): - Political Science & Media

Paris 2 Panthéon-Assas / Institut Français De Presse (IFP)
Paris
06-2010

Bachelor’s Degree - Economics & Sociology

University College Dublin
Dublin
06-2008

Skills

  • Strategic & Operational Steering
  • Executive Communication & Influence
  • Cross-functional & International Coordination
  • Collective Intelligence & Facilitation
  • Business Development & Partnerships
  • Customer Experience & Advocacy
  • Change Management
  • Event Engineering

Languages

French
Native or Bilingual
English
Full Professional
Spanish
Professional Working

Hobbies

  • Theater: Member of "Mad'Impro" (Improvisational theater) and "L'Autre Bord Compagnie" (contemporary theater).
  • Dance: Ballet, jazz, and Cuban dances.

Timeline

Development Manager

JJ Investment
01.2025 - 01.2026

Chief of Staff to the CEO

Aubery Group
09.2024 - 12.2024

Chief of Staff to the Chief Revenue Officer

CONTENTSQUARE
06.2022 - 08.2024

Head of Customer Experience

CONTENTSQUARE
02.2019 - 07.2022

Project Manager – Retail & Fintech

Business France
12.2016 - 01.2019

Key Account Manager – V.I.E Program

Business France
02.2015 - 12.2016

Press Office Project Manager

Business France
12.2012 - 01.2015

Event Assistant

Consulate General of France
09.2010 - 08.2011

Master’s Degree (M2): - Political Science & Media

Paris 2 Panthéon-Assas / Institut Français De Presse (IFP)

Bachelor’s Degree - Economics & Sociology

University College Dublin
Joanna Roussilhe