Joanna Sanchez
San Diego,CA
Summary
As a current Social work major currently going for my Bachelors in San Diego State University. I’m working upon different skills such as really going over the ground rules of social work. The basic needs that everyone needs and helping the community. The way you focus the attention on families and kids has resolution and being the leader and it’s based on the safety of the person overall. The skills built have been respect,active listening, communication and organizing.
Overview
5
5
years of professional experience
Work History
Optician
Otay Ranch Eyework
Chula Vista, CA
01.2023 - Current
- Instructed customers on how to care for, insert and remove contact lenses.
- Processed payments for products purchased by customers.
- Instructed patients on insertion, removal, cleaning, care and proper handling of contact lenses.
- Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
- Greeted patients warmly upon arrival at office or store location.
- Stocked and restocked merchandise, maintained inventory, cleaned and straightened displays and entire store and processed defective, spoiled and cannibalized frames.
Southwestern Cares
Volunteer Work social work
Chula Vista, CA
08.2023 - 12.2025
- Supported disaster relief efforts, providing immediate assistance and long-term recovery support to affected communities.
- Organized food drives, collecting and distributing significant amounts of donations to local food banks and shelters.
- Coordinated care with interdisciplinary teams and community contacts to promote continuity of care.
Park Quality Supervisor
seasme place san diego
Chula Vista, CA
03.2022 - 12.2025
- Responded to customer questions regarding products, prices and availability.
- Trained new employees on company policies, job duties, and performance expectations.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Monitored employee productivity to provide constructive feedback and coaching.
Park Quality Leader
SeaWorld
San Diego, CA
06.2021 - 10.2021
- Developed strategies to improve productivity and efficiency among team members.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Conducted regular meetings with staff to discuss progress, challenges, and opportunities.
- Assigned work and monitored performance of project personnel.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Education
Bachelor of Arts - Social Work
San Diego State University
San Diego, CA05-2026
Associate of Arts - Social Work
Southwestern College
Chula Vista05-2024
High School Diploma -
Chula Vista High School
Chula Vista06-2021
Skills
- Performance management
- Staff discipline
- Conflict resolution
- Inventory oversight
- Staff development
- Decision-making
- Motivating teams
- Training and development
- Leadership
- Bilingual
Languages
Spanish
Professional
Timeline
Southwestern Cares
Volunteer Work social work
08.2023 - 12.2025
Optician
Otay Ranch Eyework
01.2023 - Current
Park Quality Supervisor
seasme place san diego
03.2022 - 12.2025
Park Quality Leader
SeaWorld
06.2021 - 10.2021
Bachelor of Arts - Social Work
San Diego State University
Associate of Arts - Social Work
Southwestern College
High School Diploma -
Chula Vista High School
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