Kris Coleen Arradaza
Chula Vista,CA
Summary
Dynamic and results-oriented professional with over 10 years of experience in customer service. Proven track record of managing staff, coordinating operations, and delivering exceptional customer service. Committed to optimizing business operations and driving customer satisfaction.
Overview
10
10
years of professional experience
Work History
Resident Care Coordinator / Medication Technician
Ivy park at Otay Ranch
05.2021 - 01.2024
- Responsible for overseeing the care and well-being of residents in assisted living communities
- Work closely with healthcare professionals, family members, and staff to ensure that residents receive the necessary medical care, assistance with daily activities, and companionship
- Manages communication and coordination between the residents and the staff
- Handles administrative tasks such as documentation, hiring, training, and scheduling care staffs
- Administer daily medications to patients
- Work with other medical professionals to establish consistent and comprehensive care routines
- Keep extremely detailed records on medication dosages and times
- Track patients vitals and report to a nurse or physician if they change significantly
- Help us maintain a hygienic work environment
Medication Technician
Sienna at Otay Ranch
10.2018 - 04.2021
- Monitored, tracked, and conveyed crucial patient data to enhance treatment planning and care delivery.
- Documented patient details and care actions in the electronic health system.
- Work with other medical professionals to establish consistent and comprehensive care routines.
- Keep extremely detailed records on medication dosages and times.
- Track patients' vitals and report to a nurse or physician if they change significantly.
- Assisted in the preparation and delivery of medications to patients.
- Maintained accurate records of all medication administered to residents.
- Provided patient education on proper medication use, side effects, and storage.
CNA
Canyon Oaks Nursing Home and Rehab
06.2015 - 08.2018
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
- Checked patient’s vitals such as temperature, blood pressure, and blood sugar levels
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
House Manager
Shalom Elderly Care
05.2014 - 05.2015
- Supervised residents preparing meals and handling chores and provided constructive feedback
- Assisted residents with daily ADLs
- Managed all intake and discharge paperwork and procedures for residents
- Scheduled and coordinated staff meetings to discuss policies, procedures, and goals
- Established team priorities, maintained schedules, and monitored performance
Education
Undergraduate -
Cavite State University
06.2025
Medical Administrative Assistant -
Ultimate Medical Academy
09.2024
Skills
- Leadership
- Customer Service
- Team Management
- Communication
- Problem-solving
- Adaptability
- Strong leadership
- Staff Training and Development
- Healthcare regulations
- Medical terminology knowledge
- HIPAA understanding
- First-aid and CPR
- CPR Certified
- Care Planning
- Privacy and confidentiality
- Mobility Assistance
- ADL support
- Personal Hygiene Assistance
- Household organization
- Charting master
- Dementia Care
- Compassionate Caregiving
- Patient Care
- Recreational Activities
- Clinical Documentation
- Vital signs monitoring
- Patient transportation
- Emergency Response
- Medication Administration
- Infection Control
Timeline
Resident Care Coordinator / Medication Technician
Ivy park at Otay Ranch
05.2021 - 01.2024
Medication Technician
Sienna at Otay Ranch
10.2018 - 04.2021
CNA
Canyon Oaks Nursing Home and Rehab
06.2015 - 08.2018
House Manager
Shalom Elderly Care
05.2014 - 05.2015
Undergraduate -
Cavite State University
Medical Administrative Assistant -
Ultimate Medical Academy
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