Rylee Christmas
Lakeland,FL
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Including feilds like; medical, management and sales. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Lead Medication Technician/Lead Resident Care Associate
Hawthorne inn Assisted living facility
Lakeland, FL
01.2025 - Current
- Administered medications to residents according to prescribed schedules.
- Monitored residents for medication side effects and reported concerns.
- Documented medication administration accurately in resident files.
- Assisted residents with mobility and daily living activities as needed.
- Ensured medication storage areas remained organized and secure.
- Collaborated with healthcare team to discuss resident care plans.
- Maintained cleanliness in medication preparation areas following facility standards.
- Managed the ordering process for pharmaceuticals from approved vendors in accordance with department policies and procedures.
- Responded promptly to inquiries from patients, family members, physicians, nurses, pharmacists or other healthcare professionals concerning medication information.
- Monitored expiration dates of medications stored in automated dispensing systems.
- Instructed staff on proper procedures related to medication administration and storage requirements.
- Adhered strictly to HIPAA guidelines when handling patient information.
- Answered patient call signals and signal lights to determine patients' needs.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Collected specimens from patients for laboratory testing purposes.
- Supported new staff by sharing knowledge of facility policies and procedures.
- Conducted regular rounds throughout the facility to assess compliance with standards of practice and state regulations.
- Ect.
Nutrition Shop Manager
Shine Bright Nutrition
Lakeland, FL
09.2024 - 01.2025
- Managed daily operations of nutrition shop and ensured smooth workflow.
- Trained staff on product knowledge and customer service techniques.
- Assisted customers in selecting nutrition products tailored to their needs.
- Maintained inventory levels and organized stock for efficient access.
- Implemented promotional displays to enhance product visibility and attract customers.
- Processed sales transactions accurately using point-of-sale system.
- Resolved customer inquiries and complaints with professionalism and care.
- Monitored staff performance and provided feedback and guidance as necessary.
- Resolved customer complaints promptly and professionally.
- Supervised daily operations by establishing procedures and monitoring team performance.
- Maintained high standards of customer service throughout the store.
- Guided team to consistently achieve daily, weekly and monthly production goals.
- Oversaw the recruitment, training and development of new staff members.
- Built and maintained sound business relationships with vendors and suppliers.
- Conducted regular stock takes to ensure accurate inventory records.
Seasonal Christmas Tree Manager/Assistant Manager
Sexton Christmas Tree Farm
Jefferson, NC
12.2023 - 12.2024
- Supervised daily operations of Christmas tree sales and customer service activities.
- Coordinated planting, maintenance, and harvesting of Christmas trees on the farm.
- Developed marketing strategies to promote seasonal sales events and attract customers.
- Oversaw inventory management of trees, equipment, and supplies on the farm.
- Fostered positive customer relationships through effective communication and service delivery.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Provided leadership during times of organizational change or crisis situations.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Analyzed customer feedback data to develop action plans for improving services offered.
Education
Certificate Of Completion - CPR
American Red Cross
07.2025 - 07.2027
EKG Certificate - EKG
National Healthcare Association
12.2024 - 12.2024
Auburndale Senior Highschool
Auburndale , Florida Skills
- Team leadership
- Customer service
- Staff training
- Care coordination
- Communication skills
- Problem resolution
Timeline
Certificate Of Completion - CPR
American Red Cross
07.2025 - 07.2027
Lead Medication Technician/Lead Resident Care Associate
Hawthorne inn Assisted living facility
01.2025 - Current
EKG Certificate - EKG
National Healthcare Association
12.2024 - 12.2024
Nutrition Shop Manager
Shine Bright Nutrition
09.2024 - 01.2025
Seasonal Christmas Tree Manager/Assistant Manager
Sexton Christmas Tree Farm
12.2023 - 12.2024
Auburndale Senior Highschool