Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Joanna Shearer

Farmingdale,NJ

Summary

Passionate and dedicated professional with extensive experience in customer service and management. Life learner, curious to continue growing personally and professionally. Team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, energetic and bilingual with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

23
23
years of professional experience

Work History

Head Pastry Chef

Spring Lake Golf Club
Spring Lake, NJ
06.2019 - 06.2022
  • Operated clean pastry cooking station and complied with applicable health and safety standards.
  • Compiled working specifications and food cost estimates for new products to broaden pastry offerings.
  • Monitored baking ingredient stocks and replenished items to maintain sufficient quantities for pastry production.
  • Maintained pastry-making equipment in good working order and replaced machinery when required to meet quality standards.
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Personalized creations for holidays, weddings, graduations and personal events.
  • Trained new kitchen staff on procedures and managed performance for up to [Number] team members.
  • Oversaw purchasing, storage and use of kitchen supplies.

Dance and Fitness Instructor

Freelance
, New Jersey
10.2009 - 10.2021
  • Greeted incoming students and answered questions to offer welcoming atmosphere.
  • Created unique choreography for classes.
  • Provided tips on course safety and watched students for signs of fatigue and injury.
  • Kept class areas clean, neat and free of distractions.

Legal Secretary/Paralegal Assistant

Andrew Bestafka Esq.
Freehold, NJ
08.2016 - 05.2019
  • Organized files for court proceedings.
  • Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
  • Received and placed telephone calls to clients and prospective clients.
  • Screened telephone calls and forwarded to appropriate departments.
  • Arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Entered new cases into company database.
  • Developed and maintained filing and retrieval systems.
  • Filed documents with courts on behalf of attorney.

Freelance Graphic Design Artist

Multiple
, New Jersey
06.2008 - 10.2010

Worked as an album designer and retoucher for wedding photographers: Jorg Windau (Manhattan) and Kim's Photo Studio (wedding studio specializing in Indian weddings in Edison, NJ.


Designed several album and book covers for artists and published authors.


Communicated well with clients on their sepcific needs and styles of design.

Head Infant Teacher

Monmouth Day Care Center
Red Bank, New Jersey
02.2005 - 05.2008
  • Engaged with cparents on individual basis to build positive relationships and promote learning.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Supervised and built strong professional relationships with up to three assistants while providing a fun learning experience for the babies.

Education

Associate of Science - Paralegal Studies

Brookdale Community College
Lincroft, NJ
05.2019

2 Year Certification - Design And Visual Communications/ Graphic Design

Katharine Gibbs School
Piscataway, NJ
05.2008

Associate of Arts - Liberal Arts And General Studies

Brookdale Community College
Lincroft, NJ
05.2000

Skills

  • Problem Anticipation and Resolution
  • Managing Employee Relations
  • Staff Management
  • Managing Operations and Efficiency
  • Scheduling and Coordinating
  • Delivery Coordination
  • Customer Needs Assessments
  • MS Office Proficiency
  • Legal Research Software
  • Active Listening
  • Adobe Acrobat
  • Document Filing
  • Administration and Reporting
  • Overseeing Employees
  • Bilingual

Languages

Polish
Native or Bilingual

Affiliations

2013 -2017 Founding member of Farmingdale Recreation Commission


2020- Current member of Locals Arts Space in Asbury Park, NJ


2021-Current member of Guild of Creative Arts in Red Bank


2022- Spring Lake Golf Club Employee Relations Committee





Timeline

Head Pastry Chef

Spring Lake Golf Club
06.2019 - 06.2022

Legal Secretary/Paralegal Assistant

Andrew Bestafka Esq.
08.2016 - 05.2019

Dance and Fitness Instructor

Freelance
10.2009 - 10.2021

Freelance Graphic Design Artist

Multiple
06.2008 - 10.2010

Head Infant Teacher

Monmouth Day Care Center
02.2005 - 05.2008

Associate of Science - Paralegal Studies

Brookdale Community College

2 Year Certification - Design And Visual Communications/ Graphic Design

Katharine Gibbs School

Associate of Arts - Liberal Arts And General Studies

Brookdale Community College
Joanna Shearer