JoAnna Shisler
Milestone Decisions
POST FALLS,ID
Work Preference
Desired Job Title
House ManagerSpecial Needs CaretakerIn home care
Work Type
Full Time
Location Preference
Remote
Minimum Desired Compensation
$45000/yr
Important To Me
Flexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time off
1
Certification
11
years of professional experience
Confident House Manager experienced in managing home operations and supervising staff during crisis situations. Delivered effective support for residents and families through strong organization and clear communication. Focused on maintaining compliance, improving daily workflow, and enhancing service delivery in mental health services.
Work History
House Manager
3 Years 3 Months- Coordinated daily household operations, maintaining safe, organized a safe, organized living a safe, organized living environment for residents.
- Coordinated daily household operations, maintaining safe, organized a safe, organized living environment for residents.
- Scheduled staff coverage, balanced workloads, and resolved routine staffing gaps promptly.
- Documented resident progress, incidents, and shift notes with accuracy and confidentiality.
- Monitored medication administration processes, supporting compliance with care protocols and provider instructions.
- Communicated with families, case managers, and clinical teams to support resident needs.
- Trained new staff on house procedures, safety expectations, and resident support routines.
- Inspected home conditions regularly, addressing maintenance issues and workplace safety concerns.
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Planned special events such as parties or family gatherings with attention to detail and organization.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Managed day-to-day operation of the home to comply with regulations and agency standards.
Clinician for Mental Health Children
5 Years 2 Months- Conducted clinical assessments to identify behavioral health needs and appropriate treatment options.
- Developed individualized treatment plans aligned with client goals and provider recommendations.
- Delivered counseling interventions using evidence-based practices for diverse outpatient populations.
- Documented progress notes, assessments, and service plans in compliance with clinical standards.
- Coordinated care with psychiatrists, case managers, and community resources to support continuity.
- Responded to crisis situations with de-escalation techniques and safety-focused clinical judgment.
- Facilitated group sessions to reinforce coping skills, symptom management, and treatment engagement.
- Advocated for patients within the healthcare system to ensure access to appropriate resources and services when needed.
HSW Case Manager
2 Years 2 Months- Assessed client needs, barriers, and eligibility to connect families with appropriate community resources.
- Coordinated individualized service plans and reviewed client progress to adjust interventions and support goals.
- Collaborated with multidisciplinary teams to align care plans and resolve service coordination issues.
- Documented case notes, referrals, and service updates in electronic records with accuracy and consistency.
- Improved workflow efficiency by streamlining intake, referral tracking, and case review processes.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Education
High School Diploma
Skills
Crisis intervention
Home inspections
Safety management
Employee scheduling
Calendar management
Crisis response
Preventive Maintenance
Organizational management
Expense management
Emergency response
Behavior management
Resource coordination
Accomplishments
- Supervised team of 5 staff members. as well as 3 residents
- Give insight and feedback during client yearly meetings to help to develop the years care plan for each client.
- went from a DSP professional to a management position in less then 2 years at current job. Have managed two separate houses in the past year and a half
Certification
cpr first aid
medication managment
Timeline
House Manager
Milestone Decisions
07.2023 - CurrentRead More
Clinician for Mental Health Children
Mohave Mental Health Clinic
04.2018 - 06.2023Read More
HSW Case Manager
Achieve Human Services
03.2016 - 05.2018Read More
Kingman High School
High School Diploma
Read More