Karina Avalos
San Diego,CA
Summary
Professional Receptionist with expertise in communication, customer service, and organization. Manages phone calls, greets visitors, and oversees correspondence while providing effective front desk and administrative support. Focused on enhancing daily office operations and delivering positive experiences for clients and staff.
Overview
2
2
Languages
1
1
Certification
2
2
years of post-secondary education
7
7
years of professional experience
Work History
Marketing Assistant
Orange County 11
Anaheim, California
06.2025 - Current
- Coordinated social media content and engagement strategies, increasing brand visibility and audience interaction.
- Tracked customer service requests, ensuring timely resolution and contributing to customer satisfaction.
- Supported accounts payable and accounts receivable processes, including invoice tracking and administrative reporting.
- Demonstrated strong multitasking, organizational, and problem-solving skills while remaining calm and professional in high-pressure situations.
- Proficient in Microsoft Word, Excel, and Outlook with strong attention to detail and business communication skills
Behavioral Technician
Covina-Valley Unified School District
Covina, CA
03.2022 - 05.2025
- Monitored and documented behavioral progress to ensure compliance with individualized education plans.
- Supported students with behavioral challenges in classroom settings to promote positive learning experiences.
- Delivered 1-on-1 support in classroom and outside environments to enhance learning for students with special needs.
- Directed specific lessons based on student goals.
Administration Assistant
Arbor Glen Care Center
Glendora, CA
10.2019 - 02.2022
- Composed a daily census of all patients.
- Cultivated strong relationships with case managers and healthcare workers to enhance collaboration within the facility.
- Enabled effective communication for nonverbal patients, ensuring their needs were addressed promptly.
- Reported to RN supervisor and administrator to address new patient admissions.
- Supported families during hospital visits, fostering a welcoming environment for patient interactions.
Education
Associate of Science - Real Estate
Grossmont College
El Cajon, CA 01.2026 - 10.2026
American Sign Language Certification -
Palo Verde College
Blythe, CA 01.2019 - 08.2020
Skills
- Customer Service & Communication
- Front Desk & Phone Support
- Administrative support
- Data Entry & Recordkeeping
- Filing & Document Management
- Office Organization & Supply Management
- Vendor Coordination
- Scheduling follow-up
- Problem-Solving & Multitasking
- Detail-oriented
- Marketing Analytics
- Office and Kitchen Supply Inventory
- Budget Tracking
- Content Creation
Certification
- California Notary Commission
- American Sign Language certification
- Certified Nursing Assistant (CNA)
Languages
Spanish
Professional
American Sign Language
Limited
Timeline
Associate of Science - Real Estate
Grossmont College
01.2026 - 10.2026
Marketing Assistant
Orange County 11
06.2025 - Current
Behavioral Technician
Covina-Valley Unified School District
03.2022 - 05.2025
Administration Assistant
Arbor Glen Care Center
10.2019 - 02.2022
American Sign Language Certification -
Palo Verde College
01.2019 - 08.2020