Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Work Preference
Work Availability
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Joanna Wesley, MPH, MHA

Joanna Wesley, MPH, MHA

Kansas City,MO

Summary

Accomplished professional experienced in business development, process optimization, DEI initiatives, leadership development, education, and strategic planning. Proven track record of making immediate positive contributions in diverse positions. Highly skilled in streamlining and standardizing business operations. Seeking opportunities to leverage background with an organization that values innovative approaches to optimizing operations and motivating employees.

Overview

20
20
years of professional experience
2
2

Licenses and Certifications

6
6
years of post-secondary education
6
6

Years DEI leadership

Work History

Executive Director

Arrow Senior Living Management
Liberty, MO
01.2023 - Current
  • Developed and implemented strategic plans to ensure organizational growth and development.
  • Managed the organization's financial resources and operations to maximize efficiency and effectiveness.
  • Created a collaborative environment that fosters innovation and encouraged employee engagement through the implementation of an employee recognition program.
  • Recruited, trained, mentored, evaluated, coached, and managed staff members to ensure success in achieving their goals. Fostered growth of community leaders, including the establishment of three market leads and the promotion of three director-level employees to regional positions.
  • Evaluated existing programs for improvement opportunities, while identifying new program ideas through the utilization of Lean Six Sigma methodologies.
  • Developed and implemented regular cultural competency trainings for staff members.
  • Guided community towards successful acquisition of Joint Commission Accreditation.
  • Received the 2024 U.S. News & World Report's Best Assisted Living designation.
  • Achieved the Great Place to Work designation for 2024.

Educational Program Manager

Children's Mercy
Kansas, MO
05.2022 - 01.2023
  • Coordinated with internal stakeholders to ensure successful implementation of the program initiatives.
  • Developed streamlined educational practices by collaborating with interdisciplinary teams.
  • Designed surveys for stakeholders seeking feedback on their experience with the program offerings.
  • Analyzed data collected during the course of the program operations and reported results accordingly.
  • Created presentations outlining proposed solutions for addressing challenges encountered during program execution.
  • Restructured enterprise educational framework based on stakeholder surveys for enhanced efficiency.

Senior Fellowship Coordinator

Children's Mercy
Kansas City, MO
04.2021 - 05.2022
  • Supported the Administrative Director in developing and expanding fellowship opportunities through various operational tasks.
  • Led, mentored, and guided a team of six Fellowship Coordinators.
  • Developed and executed GME recognition month.
  • Continuation of all other responsibilities, as highlighted in the Coordinator position.

Interim Co-Director of Diversity, GME

Children's Mercy
Kansas City, MO
08.2020 - 01.2022
  • Enhanced existing practices for recruiting individuals from identified as Underrepresented in Medicine (UIM).
  • Actively explore cross-collaborative diversity efforts with Children's Mercy and UMKC School of Medicine through co-management of an interdisciplinary committee.
  • Shared expertise in recruitment practices and accomplishments by presenting at different conferences held locally, regionally, and nationally.
  • Implemented innovative educational initiatives targeting social determinants of health and health disparities to enhance trainee knowledge and skills.
  • Pioneered the inclusion of Health Literacy concepts in the training program.

Fellowship Coordinator

Children's Mercy
Kansas City, MO
04.2018 - 04.2021
  • Coordinated and managed all aspects of the fellowship program, including recruitment, selection, orientation and training.
  • Developed and implemented strategies to promote the fellowship program to potential applicants.
  • Organized and facilitated meetings with fellows, mentors and other stakeholders in order to ensure successful outcomes for the fellowship program.
  • Monitored progress of fellows throughout the duration of their fellowship period.
  • Collaborated with external partners such as universities, employers and funding agencies to maximize resources available for the fellowship program.
  • Planned events, such as workshops, seminars, and networking sessions, are organized for fellows during their tenure in the program.
  • Collaborated in the development and successful implementation of a grant writing curriculum for fellows. Received an invitation to present the curriculum at national conferences.
  • Supervised and coordinated fellows' research activities, culminating in a successful week-long seminar highlighting their achievements.

Administrative Assistant, Neurology

Children's Mercy
Kansas City, MO
05.2014 - 04.2018
  • Earned Children's Mercy Lean Systems certification and streamlined supply orders with effective process implementation.
  • Developed and implemented patient check-in standards, reducing wait times, and increasing efficiency. The process was modeled and implemented in all ambulatory clinics.
  • Participated in developing protocols for identifying patients taking teratogenic medications and delivering educational resources.
  • Delivered administrative support to the clinical team by scheduling appointments, managing calendars, booking travel, and composing correspondence.

Education

Master of Science - Healthcare Administration

Southern New Hampshire University
Manchester, NH
2020 - 2022

Certificate - Diversity, Equity, And Inclusion in The Workplace

University of South Florida
Tampa, FL
2021 - 2021

Master of Public Health -

Southern New Hampshire University
Manchester, NH
2018 - 2020

Bachelor of Arts - Sociology, Minor in Psychology

Southern New Hampshire University
Manchester, NH
2015 - 2017

Skills

  • Strategic Planning
  • Vendor Relations
  • Data Interpretation
  • Operations Management
  • Grant Writing
  • Community Engagement
  • Stakeholder Relations
  • Business Development
  • Budgeting and financial management
  • Training and development
  • Leadership Development
  • Compliance and regulations
  • Diversity, Equity, and Inclusion
  • Lean Six Sigma

Certification

  • Missouri RCAL Administrator License
  • National Board of Certification, Training Administrator of Graduate Medical Education
  • Lean Systems Certified, Children's Mercy

Affiliations

  • DEIB Council, Park Hill School District
  • Mentor, KC STEM Alliance
  • Research Mentor, Project Lead The Way (PLTW)
  • Health Services Pathway Advisory Board, North Kansas City School District

Accomplishments

  • Bratcher D, Moffatt M, Myers A, Nyp S, Smith T, Willig L, Beins N, Bradley J, Hathaway SB. GME Action Learning: Development of Longitudinal Fellows’ Grant-Writing Curriculum (POSTER) American Association of Medical Colleges Annual Conference, Portland, OR, 4/2019
  • Solano, J. & Bradley, J., Now You’re Speaking My Language: Health Literacy and Provider Teach Back. Children’s Mercy New Fellows Orientation. August 2019, 2020, 2021 & 2022
  • Knackstedt, A., McDowell, R., Bradley, J., Consent Excellence: Integrating Health Literacy into Research (POSTER) Annual Institute for Healthcare Advancement Health Literacy Conference. Virtual 7/2020
  • Bradley, J. Diversity in Kansas City. Children’s Mercy Mercy + Me Virtual Rotation. August 2020 & 2021
  • Kaup, S., Chow, T, & Bradley, J., Cross-Departmental Collaboration to Improve Trainee Diversity. (PLATFORM SESSION) Midwest APPD Regional Meeting. Virtual 10/2020
  • Abrams, M., Glick, A.,Gupta, A., Morrison, A., & Wesley, J. The Impact of Organizational Health Literacy Efforts. Academic Pediatric Association Health Literacy Special Interest Group (PANEL) 12/2022
  • Wesley, J. Pronouns: Their* Greater than Grammar. Children's Mercy Social Work Departmental Meeting. April 2022
  • Wesley, J. Supporting LGBTQIA Youth. Jackson County CASA & Saint Lukes Behavioral Health. June 2022
  • Barral, R., Roberts, C., Jacobson, J. & Wesley, J. Intersectionality in Medicine. Children's Mercy (PANEL FACILITATOR) June 2022
  • Wesley, J. LGBTQIA Health Disparities. UMKC Medical School STAHR Summer Scholars Program. July 2022
  • Children's Mercy DEI Executive Council
  • Children's Mercy Strategic Planning Committee, DEI Advisor
  • Children's Mercy Health Literacy Committee, Advisor 2021-2023
  • Children's Mercy CM Pride, Co-Chair, 2021-2023
  • Children's Mercy CM Access Ability ERG, Co-Director, Workplace/Workforce 2022-2023
  • Children's Mercy CM Pride, Co-Director, Education & Prof. Development 2020- 2022
  • Children's Mercy Equity and Diversity Council, Chair 2020-2021
  • Children's Mercy Health Literacy Committee, Chair 2020-2021

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefits

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Microsoft Office Suite

SQL

Power BI

Kanban

Lean Six Sigma

Microsoft Teams

Languages

English
Native language

Interests

Process improvement

Standardized systems

Lean methodologies

Diversity, equity, and inclusion

Leadership development

Innovative staff recognition

Quote

There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin

Timeline

Executive Director

Arrow Senior Living Management
01.2023 - Current

Educational Program Manager

Children's Mercy
05.2022 - 01.2023

Certificate - Diversity, Equity, And Inclusion in The Workplace

University of South Florida
2021 - 2021

Senior Fellowship Coordinator

Children's Mercy
04.2021 - 05.2022

Interim Co-Director of Diversity, GME

Children's Mercy
08.2020 - 01.2022

Master of Science - Healthcare Administration

Southern New Hampshire University
2020 - 2022

Fellowship Coordinator

Children's Mercy
04.2018 - 04.2021

Master of Public Health -

Southern New Hampshire University
2018 - 2020

Bachelor of Arts - Sociology, Minor in Psychology

Southern New Hampshire University
2015 - 2017

Administrative Assistant, Neurology

Children's Mercy
05.2014 - 04.2018
  • Missouri RCAL Administrator License
  • National Board of Certification, Training Administrator of Graduate Medical Education
Joanna Wesley, MPH, MHA