Joanna Windhauser
Summary
Dependable Professional experienced in improving processes and workflows. Delivered results through attention to detail, proactive mindset, and strong analytical skills. Focused on overcoming challenges and contributing to team success in fast-paced environments.
Overview
42
42
years of professional experience
1
1
Certification
Work History
Vendor Management Specialist
First Texas Bank
Georgetown
12.1983 - 05.2026
- Managed vendor relationships, ensuring quality service and adherence to compliance standards.
- Coordinated contract negotiations and renewals, optimizing terms with multiple vendors.
- Monitored vendor compliance with contractual obligations, including quality assurance standards.
- Evaluated vendor performance using established metrics and criteria.
- Evaluated vendor performance through regular assessments and feedback sessions.
- Performed annual reviews of vendor activities, policies and procedures.
- Developed and maintained vendor documentation for auditing purposes.
- Analyzed financial statements, invoices, purchase orders, contracts. for accuracy and completeness prior to payment processing.
- Developed and maintained a comprehensive vendor database, facilitating timely delivery of products and services.
- Developed and maintained vendor databases for tracking contracts and communications.
- Used software to track and monitor vendor performance and progress against goals.
- Managed day-to-day operational activities related to vendors and suppliers.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Identified opportunities for cost savings through improved supply chain management processes.
- Monitored operations and reviewed records and metrics to understand company performance.
New Account Administration
First Texas Bank
Georgetown
12.1983 - 05.2026
- Verified account changes by reviewing transaction history and documentation.
- Reviewed report after branches made corrections within 2-week timeframe.
- They would create the spreadsheet inwhich they determined if there were any inconsistencies that had to be corrected and forward to the branch to fix the error.
- Received Excel spreadsheet from check back department detailing documentation loaded into system.
Vice President
First Texas Data
Georgetown
01.2006 - 02.2026
- Collaborated with executive team on strategic decisions for company-wide initiatives, influencing organizational direction.
- Coordinated with external auditors, FDIC, and Federal Reserve to ensure compliance and strengthen audit processes.
- Monitored compliance with laws and regulations related to operations activities.
- Performed internal audits.
- Managed vendor relationships, enhancing service quality and ensuring alignment with operational standards.
- Balanced wires against report and sent to the wire department at the bank.
- Brought in wires for customers, processed to the proper account.
- Worked with ACH items, work on returned items and sent the information through our servers then on to Frost Bank.
- Balancing each of our banks.
- Write up invoices and send to our President to be approved.
Assistant Vice President
First Texas Bank
Georgetown
12.1983 - 12.2005
- Managed compliance with financial regulations and internal policies to safeguard organizational integrity.
- Monitored compliance with industry regulations and company policies, reducing risk exposure.
- Compliance Officer
- Performed internal audits to assess compliance and efficiency
- Supervised teller operations and conducted cash audits, ensuring accuracy and enhancing operational efficiency.
- Oversaw facility operations to ensure maintenance and functionality
- Led home equity loan processes to assist clients in financing
- Assisted loan processor by handling documentation and client inquiries
- Balanced bank internal accounts
- In charge of all ATM balancing, loading of cash, call service provider and meet at ATM to have them fixed.
- Installation of new programs on individual PCs
- Worked on PCs and installed updates to improve performance.
Education
Georgetown High School
Georgetown, TXSkills
- Vendor management
- Regulatory compliance
- Compliance assurance
- Audit coordination
- Audit processes
- Performance evaluation
- Attention to detail
- Problem-solving
- Self motivation
- Active listening
Certification
- CBSM Certified Bank Security Manager
References
References available upon request.
Timeline
Vice President
First Texas Data
01.2006 - 02.2026
Vendor Management Specialist
First Texas Bank
12.1983 - 05.2026
New Account Administration
First Texas Bank
12.1983 - 05.2026
Assistant Vice President
First Texas Bank
12.1983 - 12.2005
Georgetown High School