Tattoos
Jo Anna Young
Executive Project Assistant She/They
Readsboro,VT
Summary
Driven and resourceful administrative professional with six (6) years of experience assisting the work of managers. Track record supporting the professional needs of various managers within law, sales, and education. Highly organized and driven with a positive demeanor that is infectious to others!
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Executive Project Assistant
Windham Southwest Supervisory Union
Wilmington, VT
06.2021 - Current
- My responsibilities are:
- Preparing documents, reports and presentations for the Superintendent and school board members;
- Screening calls and emails and initiating actions to respond or direct messages for the Superintendent;
- Producing accurate office files, updating spreadsheets and crafting presentations to support the Superintendent;
- Organizing materials for monthly school board meetings;
- Transcribing minutes of monthly school board meetings;
- Responding promptly to emails and other correspondence to facilitate communication between the Superintendent and board/community members;
- Filing paperwork and organizing computer-based information;
- Conducting legal research to ensure the most up to date school policies and protocols;
- Drafting community-wide letters on behalf of the Superintendent.
Paralegal
Cole and Moore, PSC
12.2019 - 04.2021
- Filed pleadings, maintained the managing partner's calendar and schedule, transcribed dictation, drafted legal documents such as pleadings, discovery, and correspondence;
- Met with clients regarding their Estate Planning needs and prepared wills, power of attorneys, living wills, simple trusts, and healthcare surrogate documents;
- Communicated with clients, scheduled depositions, up-kept physical and electronic files, and entered billable time in Juris software;
- Conducted legal research and prepared comprehensive memorandums regarding findings;
- Reviewed and summarized medical records and prepared quarterly reports to insurance carriers to keep them updated on the progress of their case.
Stay at Home Mom
Self
03.2017 - 12.2019
- I chose to leave my job at Bluegrass Supply Chain Services to stay home with my son shortly after he was born in February of 2017
- I stayed home with him until December 2019 when I decided to return to the workforce.
Customer Service Representative
Bluegrass Supply Chain Services
08.2015 - 03.2017
- Processed carrier invoices in Prophesy Logistics software, replied to payment status questions using QuickBooks software, entered and coded bills received, assisted in collections work for accounts receivable;
- Assisted the HR department with file upkeep and document preparation as well as helped to process new applications;
- Answered incoming calls and greeted guests and clients at the front desk.
Administrator
Smart Start Child Care
04.2015 - 07.2015
- Entered data into Procare software, deposited monies received for tuition, conducted staff meetings, researched state statutes to ensure facility compliance, interviewed prospective employees, and assisted in the classroom when needed.
- However, I ended up spending more time covering shifts for absent daycare workers, so I left my position on good terms with the owner.
Paralegal
Harned Bachert
11.2012 - 04.2015
- Managed case files (paper and electronic), handled case filings for bankruptcy, civil litigation, probate, and workers’ compensation matters, transcribed legal documents from dictation, prepared legal documents and letters;
- Answered incoming calls as well as making calls to clients to schedule appointments for attorneys;
- Met with clients as well as assisted attorneys during meetings;
- Conducted legal research and summarized medical records.
Daycare Worker
Westminster Preschool & Daycare
09.2010 - 08.2011
- Cared for children ages 3-4, cleaned classrooms and bathrooms, created and organized lesson plans, and performed closing procedures.
Education
Associate of Arts - Paralegal Studies
Western Kentucky University
Bowling Green, KY 08.2011 - 05.2013
Skills
Exceptional Writer
Proficient in MS Office
Proficient in Google Workspace
Legal Jargon Knowledge
Filing and Data Archiving
80 WPM
Resourceful
Project Management
Proofreading
Schedule & Calendar Planning/Management
Administrative Support
Responsible, Friendly, Hard-working
Interests
Hiking
Pets
History
Timeline
Executive Project Assistant
Windham Southwest Supervisory Union
06.2021 - Current
Paralegal
Cole and Moore, PSC
12.2019 - 04.2021
Stay at Home Mom
Self
03.2017 - 12.2019
Customer Service Representative
Bluegrass Supply Chain Services
08.2015 - 03.2017
Administrator
Smart Start Child Care
04.2015 - 07.2015
Paralegal
Harned Bachert
11.2012 - 04.2015
Associate of Arts - Paralegal Studies
Western Kentucky University
08.2011 - 05.2013
Daycare Worker
Westminster Preschool & Daycare
09.2010 - 08.2011