Joanna Zhong
Sydney,NSW
Overview
2
2
years of professional experience
1
1
Certification
Work History
Child Care Assistant
Strathfield One Stop
2A Fraser Street HOMEBUSH NSW 2140
06.2024 - 06.2024
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
- Read and told stories to promote and support overall language development.
- Supported early language development through storytelling, songs, and interactive conversations with children.
- Maintained daily records of children's individual activities, behaviors, meals, and naps.
- Maintained child-friendly environment by allowing frequent access to outdoor activities.
- Collaborated with other childcare professionals to continuously improve the quality of care provided to children.
- Helped with creation of age-appropriate activities to keep children positively engaged.
- Promoted emotional well-being through empathetic communication and consistent support during challenging moments.
- Provided extra support for children with special needs by adapting activities or offering one-on-one assistance when necessary.
- Taught children to organize toys, wash hands, and share by leading by example.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Promoted learning and social development through structured and unstructured playtime.
- Read stories, sang songs and facilitated creative play.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
Food Service Worker
McDonald's Restaurant
618 Liverpool Rd, Enfield NSW 2136
02.2024 - 05.2024
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Developed and maintained positive relationships with customers to enhance service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Cleaned and organized kitchen, dining and service areas.
- Processed customer payments and balanced cash drawers.
Beverage Attendant
Teamates
101 The Crescent, Homebush West NSW 2140
11.2022 - 02.2023
- Greeted new customers, discussed specials, and took drink orders.
- Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
- Stayed up-to-date on menu changes to help customers make food choices.
- Prepared hot coffee and tea according to customer requests.
- Maintained a clean and inviting bar area, ensuring an enjoyable guest experience.
- Promoted a safe environment by promptly addressing spills, broken glassware, or other potential hazards in the bar area.
- Increased beverage sales through upselling techniques and thorough knowledge of menu items.
- Assisted customers with carry-out service.
Education
High School Diploma -
Strathfield Girls Highschool
116 Albert Rd, Strathfield NSW 213509.2026
Skills
Friendly
Food handling preparation
Quick Learner
Multitasking
Customer Service
Positive Attitude and Energy
Fast-Paced Environment
Food Preparation
Approachable
FLUENT IN CHINESE
Certification
- Ballet Performance Certificate Ultra Dance Academy 2018
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Child Care Assistant
Strathfield One Stop
06.2024 - 06.2024
Food Service Worker
McDonald's Restaurant
02.2024 - 05.2024
Beverage Attendant
Teamates
11.2022 - 02.2023
High School Diploma -
Strathfield Girls Highschool
- Ballet Performance Certificate Ultra Dance Academy 2018