Joanna Zielinski
Depew
Summary
Banking Professional with 30 years experience and steady progression of increasing responsibilities and accomplishments. Strong analytical ability, leadership and communication skills. Technical knowledge includes proficiency in computer systems and banking system software. Skilled in managing multiple projects and tasks on schedule.
Overview
30
30
years of professional experience
Work History
Banking Services Analyst III-AVP
M&T Bank
02.1999 - Current
- Business lead on projects and system enhancements., This includes testing, review of documentation, training materials, procedures, working with technical team to ensure accurate system functionality.
- Collaborate with team leads to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing documentation outlining standard operating procedures for various tasks in Igrafx.
- Business lead for Audit and Compliance requests, provide recommendations and coaching. Complete recertifications, Disaster recovery, Business Continuity plans.
- Create and reconcile reports for BAU processes.
- Production support including escalations, access requests, system issues.
Highland Lease Group Leader
M&T Bank
12.1997 - 10.1999
- Led team to ensure SLAs are met. Provided expertise and guidance when necessary.
- Delegated tasks strategically and monitored progress for timely completion.
- Trained new team members by relaying information on company procedures.
Indirect New Loans Group Leader
M&T Bank
09.1995 - 01.1997
- Led team by delegating tasks as appropriate to meet SLAs, approval of GL; Created and submitted manual ACH transactions for Dealer file
- Monitored Accounting Reconciliations, production assistance where needed
Indirect New Loans Clerk
M&T Bank
02.1995 - 09.1995
- Answering Phone calls
- Data entry of new loans and QC of New loans
- Ensuring Original loan packages are received
Education
Bachelor of Science - Business Administration
SUNY College At Buffalo
Buffalo08-1994
Skills
- Microsoft office
- Critical thinking
- Analytical thinking
- Team collaboration and leadership
- Data research and validation
- Basic accounting
- Process improvements
Timeline
Banking Services Analyst III-AVP
M&T Bank
02.1999 - Current
Highland Lease Group Leader
M&T Bank
12.1997 - 10.1999
Indirect New Loans Group Leader
M&T Bank
09.1995 - 01.1997
Indirect New Loans Clerk
M&T Bank
02.1995 - 09.1995
Bachelor of Science - Business Administration
SUNY College At Buffalo
Similar Profiles
Ida WilsonIda Wilson
Assistant Branch Manager at M&T BankAssistant Branch Manager at M&T Bank
Ramya PatchikuraRamya Patchikura
Sr Software Engineer (SE III) at M&T BankSr Software Engineer (SE III) at M&T Bank
IVANNA ALASIVANNA ALAS
AVP - BRANCH MANAGER at M&T BankAVP - BRANCH MANAGER at M&T Bank