Joanna May Birotte
Kannapolis,NC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Sanctions List Manager Analyst
Mitsubishi UFJ Financial Group (MUFG)
10.2022 - Current
- Maintained records of sanctions screening list updates, QC confirmations, and list update/ upload attestations in accordance with applicable record keeping and retention requirements.
- Confirmed applicable lists are updated completely and accurately to sanctions screening applications, including reconciliation reporting and handling escalations to Americas Sanctions Compliance, Global Sanctions Advisory and Global Anti-Money Laundering Department if necessary.
- Implemented new, updated or modified entries to vendor-provided or bank initiated sanctions list.
- Supported general compliance activities and other duties, including special projects, as assigned.
Financial Crimes Specialist
Wells Fargo & Company
07.2021 - 10.2022
- Conducted enhanced due diligence reviews on high-risk customers which includes sending correspondence, taking incoming calls, collecting documents, and interviewing clients and bankers.
- Provided excellent customer service while managing customer expectations and risk.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Prepared and completed accurate and comprehensive narratives as well as supporting documentation.
- Conducted comprehensive account/ transaction review to identify trends that could implicate potential money laundering or terrorist financing.
- Provided guidance to newly trained associate, as needed.
Due Diligence Associate
Wells Fargo & Company
01.2019 - 06.2021
- Analyzed output of PEP watchlist, negative news and BSA Hotlist screening through LexisNexis, WorldCheck and other sources, and made decisions on appropriate action to take.
- Maintained thorough documentation of analysis performed.
- Supported special projects such as UAT Testing.
- Prepared and reviewed internal customer account documentation, external supporting documentation, and third party vendor informational sources
- Conducted due diligence and background investigations on individuals, entities, organizations or locations and mitigated associated sanctions, financial crimes, reputational risk and thoroughly documented findings.
- Assisted in composing detailed written qualitative risk summaries making sound and supported recommendations for risk mitigation for larger & more complex relationships.
Wires OFAC Sanctions Screener 2
Wells Fargo & Company
11.2017 - 12.2018
- Evaluated alerts related to OFAC/ Sanctions screening and made decisions on appropriate action to take; processing approximately 600 alerts per day.
- Escalated all serious OFAC Compliance issues to Compliance Team.
- Trained new team analyst on OFAC screening procedures.
- Supported Admin Team, Trade Payment Team and Payments Team ensuring payments are process in timely manner.
Operations Processor
Wells Fargo & Company
06.2015 - 11.2017
- Repaired and processed incoming and outgoing SWIFT, CHIPS, FEDWIRE and book transfer payments.
- Monitor certain payments in order to see them complete timely, and to reach out to escalations department, if needed.
- Performed various task in Funds Transfer Department, supporting Admin Team and as back up analyst for Trade Export Team payments, as well as processing incoming and outgoing wire transfers
- Performed data entry on outgoing payments received ensuring payments are keyed correctly.
- Created and balanced ledger accounts without errors, ensuring all accounts are balanced daily.
- Served as Subject Matter Expert (SME) on payment processing, provided guidance and training to new processors.
- Reviewed reports of customer information, processed correspondence to determine correspondence and activity
of accounts.
Education
Bachelor of Science - Education
Technological University of The Philippines Manila
Manila 10.2009
Skills
- Achievement oriented
- Strong analytical skills with high attention to detail and accuracy
- Strong communication skills
- Very good coordinating and organizing skills
- Demonstrated ability to multi-task and work in team environment
- Exceeded department’s quality goal while continuously maintaining excellent productivity (QA score range 98% - 100%)
- Experienced in using different tools such as LexisNexis, Dowjones, World Check, OFAC Sanctions List Search, HotScan, and Actimize
- Demonstrated ability to cope and adapt with ever-challenging environment
Accomplishments
- ACAMS member and currently working on my CAMS certification
- Used Microsoft Excel to review Good Guys annually, ensuring list are up to date
- Received several Top Dollar Awards for Outstanding Performance
- Dean’s Lister-Bachelor of Teacher in Technical Education
- Recipient of Department of Science and Technology (DOST) Scholarship Technician Qualifier Batch 2005
Timeline
Sanctions List Manager Analyst
Mitsubishi UFJ Financial Group (MUFG)
10.2022 - Current
Financial Crimes Specialist
Wells Fargo & Company
07.2021 - 10.2022
Due Diligence Associate
Wells Fargo & Company
01.2019 - 06.2021
Wires OFAC Sanctions Screener 2
Wells Fargo & Company
11.2017 - 12.2018
Operations Processor
Wells Fargo & Company
06.2015 - 11.2017
Bachelor of Science - Education
Technological University of The Philippines Manila
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