Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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JOANNA TORRES MORALES

Spanaway,WA

Summary

Dynamic and dedicated professional with experience at Columbia Lutheran Home, excelling in customer service and communication. Proven ability to enhance resident satisfaction through compassionate care and support. Skilled in data entry and financial processing, demonstrating reliability and punctuality in all tasks. Bilingual in Spanish, fostering effective interactions with diverse populations.

Overview

4
4
years of professional experience

Work History

Certified Nursing Assistant

Columbia Lutheran Home
Seattle, WA
11.2024 - 07.2025
  • Assisted residents with daily living activities and personal care needs.
  • Maintained cleanliness and organization of resident living areas and common spaces.
  • Provided emotional support and companionship to residents during daily interactions.
  • Documented resident care activities accurately in medical records system.

Office Administrative Assistant

Dirtek LLC
Tacoma, WA
06.2024 - 09.2024
  • Handled incoming calls and inquiries, directing them to appropriate staff members.
  • Conducted data entry tasks using company software for accurate record-keeping.
  • Created expense reports, tracked invoices, and processed payments.
  • Processed incoming invoices for payment in a timely manner.

Salon Assistant

Maggie Morales LLC
Tacoma, WA
11.2021 - 06.2023
  • Maintained cleanliness and organization of salon supplies and workstations.
  • Supported inventory management by tracking product usage and restocking items.
  • Provided excellent customer service by addressing client inquiries and needs.
  • Greeted customers and provided exceptional customer service.

Education

Bachelor of Science - Bachelors of science in nursing

University of Washington
Seattle, WA
06.2027

Skills

  • Customer service
  • Communication skills
  • Team collaboration
  • Product recommendations
  • Money handling
  • Reliability and punctuality
  • Professional appearance
  • Fluent in Spanish

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Certified Nursing Assistant

Columbia Lutheran Home
11.2024 - 07.2025

Office Administrative Assistant

Dirtek LLC
06.2024 - 09.2024

Salon Assistant

Maggie Morales LLC
11.2021 - 06.2023

Bachelor of Science - Bachelors of science in nursing

University of Washington