Joanne Alston
Rocky Mount,NC
Summary
Seeking to secure a challenging position in a reputable organization to expand my learning, knowledge, and skills. Willing to relocate to Raleigh, NC
Overview
14
14
years of professional experience
Work History
Patient Transport Driver
Deliverance With Care
Rocky Mount, NC
07.2025 - Current
- Operated transport vehicles to safely deliver patients within medical facilities.
- Ensured timely patient pick-up and drop-off, maintaining high standards of service.
- Assisted medical staff in loading and unloading patients, ensuring comfort and safety.
- Monitored vehicle maintenance and performed routine checks to ensure operational efficiency.
Records Management
UNC Health NASH
Rocky Mount, NC
09.2024 - 07.2025
- Prepares for auditing, litigation, internal reviews
- Process external request for documents
- Utilizes OnBase to scan and index documents
- Created a filing system for confidential records
Associate Team Leader (seasonal)
H & R Block
Wilson, NC
03.2024 - 09.2024
- Responsible for opening and closing the store
- Front desk greeter, schedule appointments
- Collected payments
Substance Abuse Technician
Remotely
Florida
06.2023 - 02.2024
- Monitored client behavior and progress in substance abuse recovery programs.
- Assisted in daily operations of treatment facility, ensuring compliance with safety regulations.
- Implemented therapeutic activities to support clients' emotional and psychological well-being.
- Collaborated with multidisciplinary teams to develop individualized treatment plans for clients.
Customer Care Specialist
Arrow Exterminators
Rocky Mount, NC
06.2020 - 06.2023
- Complied with state and federal regulations
- Answered inbound calls for services calls
- Scheduled appointments for technicians and sales
- Maintained and updated customer information
- Account payable and account receivable
Assembly Line Production Worker
Cummins
Rocky Mount, NC
08.2015 - 05.2020
- Operated assembly line machinery to ensure efficient production flow.
- Conducted quality checks to maintain high standards of product integrity.
- Collaborated with team members to troubleshoot and resolve production issues.
- Trained new employees on safety protocols and operational procedures.
- Maintained a clean and organized work environment to promote safety compliance.
Warehouse Associates
QVC
Rocky Mount, NC
03.2012 - 07.2015
- Examined and inspect products, containers
- Operated autopack line performing variety of duties
- Prepares packages for shipping
Education
Certificate - ECG Rhythms & Interpretation
ALISON
Remotely 06.2025
Medical Office Professional Certificate - Medical Office
Career Technical Institute
Washington, DC12.2018
High School Diploma - Business
Northern Nash High
Rocky Mount, NC05.2002
Skills
- Leadership
- Teamwork/Organizational Skills
- Communication
- Problem-resolution
- Customer Service
- Microsoft Office
Timeline
Patient Transport Driver
Deliverance With Care
07.2025 - Current
Records Management
UNC Health NASH
09.2024 - 07.2025
Associate Team Leader (seasonal)
H & R Block
03.2024 - 09.2024
Substance Abuse Technician
Remotely
06.2023 - 02.2024
Customer Care Specialist
Arrow Exterminators
06.2020 - 06.2023
Assembly Line Production Worker
Cummins
08.2015 - 05.2020
Warehouse Associates
QVC
03.2012 - 07.2015
Certificate - ECG Rhythms & Interpretation
ALISON
Medical Office Professional Certificate - Medical Office
Career Technical Institute
High School Diploma - Business
Northern Nash High