Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Replace or repair damaged screens, batteries, charging ports, and buttons
Diagnose and fix hardware and software issues
Order new stock as needed, and maintain accurate records of customer interactions and transactions
Help customers feel at ease, and communicate repair options and timelines