Joanne Beeckman
Walker,MI
Summary
Forward-thinking operations executive with 20+ years of experience driving scalable growth, cross-functional alignment, and operational clarity in fast-paced environments. Expert in connecting strategy to execution—streamlining finance, staffing, and delivery to support business performance. Recognized for building high-trust teams, modernizing internal systems, and turning complexity into actionable progress. Trusted partner to leadership with a strong bias for improvement, clarity, and results.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Director of Operations
Red Van Workshop
08.2024 - Current
- Lead strategy and operations across finance, HR, and delivery.
- Oversee budgets, pricing, contracts, and internal systems.
- Align day-to-day operations with company goals and lead cross-functional improvements across departments.
Director of Quality Assurance
Red Van Workshop
07.2020 - 08.2024
- Built and scaled QA team of 13.
- Developed onboarding, training programs, and automation strategy.
- Launched customer support function and contributed to leadership initiatives focused on efficiency and team development.
Operations Management / Quality Control Manager
Compliance Systems Inc.
Grand Rapids, MI
04.2013 - 07.2020
- Directed internal operations, supply chain, and release management.
- Led a QA team of 7 and drove agile transformation efforts.
- Collaborated cross-functionally to streamline delivery and enhance team coordination.
Financial Center Manager
Fifth Third Bank
Grand Rapids, MI
08.2005 - 04.2013
- Managed a $3M branch and team of 9.
- Oversaw internal operations, compliance, customer strategy, and business development.
- Consistently recognized for top-tier performance in customer satisfaction and sales.
Education
MBA -
Grand Valley State University
Allendale, MIB.A. - Hospitality & Tourism Management
Grand Valley State University
Allendale, MISkills
- Strategic Operations Leadership
- Financial Planning & Budgeting
- Sales Operations & Pricing Strategy
- Resource & Capacity Management
- Contract & Vendor Negotiation
- Process Improvement & Scalability
- Cross-Functional Team Alignment
- Business Intelligence & KPIs
- Agile Project Management
- QuickBooks
- HubSpot
- Productiveio
- JIRA
- Confluence
- Tableau
- XML
- JavaScript
- Microsoft Excel
Certification
- Project Management Professional (PMP)
- ISTQB Certified Tester, Foundation Level
- FP&A Certification (In Progress)
Timeline
Director of Operations
Red Van Workshop
08.2024 - Current
Director of Quality Assurance
Red Van Workshop
07.2020 - 08.2024
Operations Management / Quality Control Manager
Compliance Systems Inc.
04.2013 - 07.2020
Financial Center Manager
Fifth Third Bank
08.2005 - 04.2013
MBA -
Grand Valley State University
B.A. - Hospitality & Tourism Management
Grand Valley State University
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