Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Joanne Cruz

Monroe,New York

Summary

Driven professional with a diverse background in customer service, food preparation, and facility maintenance, demonstrated at Tommyhilfiger and other notable organizations. Excelled in enhancing customer experiences and ensuring safety as an NYPD School Crossing guard. Skilled in general cleaning and sales, showcasing a blend of hard and soft skills. Proven ability to manage high-stress situations and improve operational efficiency.

Overview

25
25
years of professional experience

Work History

Sales Associate

Tommyhilfiger
Woodburry Commons
08.2015 - Current
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.

Food Service Worker

Monroe Woodbury Central School District
Monroe, NY
09.2013 - 06.2014

Assisted with preparation of the food, distribution of the food and mentained a clean environment for students and staff.

Porter

Walmart
Monroe
10.2012 - 08.2013
  • Communicated with coworkers and managers about completed duties.
  • Cleaned and organized building areas as required.
  • Performed cleaning and maintenance duties as directed.
  • Completed sweeping, mopping, and window-cleaning.

Nypd School Crossing

NYPD
New York, NY
10.1999 - 12.2011

To ensure the safety of all students, parents and all pedestrians crossing in my assigned intersection.

Education

High School Diploma - Business

St Pius High School
The Bronx, NY
06.1986

Skills

General cleaning

Cooking

Baking

Sales,

Languages

Spanish
Elementary
English
Elementary

Additional Information

Reference upon request

Timeline

Sales Associate

Tommyhilfiger
08.2015 - Current

Food Service Worker

Monroe Woodbury Central School District
09.2013 - 06.2014

Porter

Walmart
10.2012 - 08.2013

Nypd School Crossing

NYPD
10.1999 - 12.2011

High School Diploma - Business

St Pius High School
Joanne Cruz