Joanne Haley
North Easton ,MA
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced nursing professional bringing demonstrated clinical expertise, leadership skills, and technical knowledge. Proficient in updating charts, monitoring medications, and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Pediatric Complex Care Manager
Boston Medical Center's ED
Boston, MA
03.2020 - Current
- Provided advocacy for clients to ensure their needs are met through appropriate services.
- Coordinated with other health care providers, such as physicians and nurses, to develop comprehensive treatment plans.
- Conducted assessments of client's physical, psychological, cognitive, social, economic and environmental needs.
- Facilitated the coordination of medical appointments and transportation for clients when needed.
- Educated family members about patient's condition, treatments and available resources.
- Participated in team meetings with other staff members to discuss case management issues.
- Arranged referrals for additional services when needed.
- Served as a liaison between clients' families and community agencies providing services to them.
- Offered emotional support to help patients cope with stressors associated with their illness or disability.
- Ensured that all documentation is completed accurately according to state regulations.
- Developed and implemented care management plan to address needs and goals.
- Communicated with patients with compassion while keeping medical information private.
- Assisted with training new team members.
Emergency Department RN
Boston Children's Hospital
Boston , MA
04.2007 - Current
- Assessed, monitored and documented patients' vital signs.
- Provided direct patient care utilizing the nursing process.
- Performed initial and ongoing assessments of patient needs.
- Administered medications and treatments as prescribed by physicians.
- Instructed patients and families on disease process, medication use, nutrition, home safety and discharge planning.
- Identified potential emergency situations and responded quickly to stabilize the situation.
- Cared for critically ill patients requiring intubation, mechanical ventilation and hemodynamic monitoring devices.
- Participated in departmental Performance Improvement activities including chart reviews, data collection and analysis and implementation of changes based on evidence based practice guidelines.
- Provided emotional support to patients and their families during stressful times of illness or injury.
- Utilized critical thinking skills while prioritizing multiple tasks in a fast paced environment.
- Assisted with transporting emergent patients throughout the facility.
- Managed time effectively while providing timely documentation in accordance with established policies.
- Adhered to infection control protocols while caring for potentially infectious patients.
- Triaged and treated high-volume caseload in busy emergency room setting.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Administered critical IV medications to stabilize patients for assessment and treatment.
- Maintained open and clear communication with physicians to coordinate effective patient care.
- Trained other nurses on patient care and daily tasks, supporting growth and professional development.
- Answered patient questions and provided take-home materials for further information.
Registered Nurse
Cape Cod Hospital
Hyannis, MA
06.2004 - 11.2023
- Monitored vital signs, administered injections, and provided assistance with medical procedures.
- Administered medications and treatments according to physician orders.
- Performed triage assessments of walk-in patients in a clinic setting.
- Provided patient care and education to patients with chronic illnesses.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Provided patient and family health education focusing on self-management, prevention and wellness.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
Education
Bachelor of Science - Nursing
Fitchburg State University
Fitchburg, MA01.2019
Associate of Science - Nursing
Cape Cod Community College
West Barnstable, MA05.2002
High School Diploma -
Provincetown High School
Provincetown, MA05.1991
Skills
- Case Assessments
- Medical Chart Documentation
- Resource Utilization
- Patient Education
- Decision-Making
- Critical Thinking
- Epic Systems
- Policy and Program Development
- Patient Safety
- Patient Education and Counseling
Certification
- Registered Nurse
- Certified Pediatric Emergency Nurse
- BLS
- PALS
- ACLS
Timeline
Pediatric Complex Care Manager
Boston Medical Center's ED
03.2020 - Current
Emergency Department RN
Boston Children's Hospital
04.2007 - Current
Registered Nurse
Cape Cod Hospital
06.2004 - 11.2023
Bachelor of Science - Nursing
Fitchburg State University
Associate of Science - Nursing
Cape Cod Community College
High School Diploma -
Provincetown High School
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