Joanne HOPKINS
Eugene,OR
Summary
Experienced Home & Gift/Floral Corporate Sales Manager at Market of Choice. Adept in staff management and vendor relationships. Works with a high performing team while fostering an inclusive, collaborative environment.
Overview
21
21
years of professional experience
Work History
Home and Gift/Floral Corporate Sales Manager
Market of Choice
09.2019 - Current
- Increased sales by developing and implementing effective sales strategies.
- Reduced expenses by effectively negotiating prices, terms, and service agreements.
- Established strong vendor relationships.
- Maintained open lines of communication within the team, promoting collaboration and idea sharing.
- Created detailed reports on sales performance metrics, highlighting areas requiring attention or action from senior management.
Floral Manager
Market of Choice
08.2006 - 09.2019
- Managed staff scheduling, balancing employee availability with store needs while minimizing overtime costs.
- Preformed monthly inventory of plants, flowers and supplies.
- Oversaw daily store opening procedures, ensuring a productive work day.
- Conducted regular quality checks on incoming flowers to ensure optimal freshness and longevity.
- Delivered exceptional service to customers by providing personalized consultations and custom floral arrangements.
- Supervised 3 employees in floral department.
- Established strong relationships with vendors.
- Coordinated delivery logistics for large orders.
Grocery Deli Clerk
Market of Choice
07.2003 - 08.2006
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Wrote orders and maintained great relationships with vendors.
Education
High School Diploma -
Klamath Union High School
Klamath Falls, OR06.1998
Skills
- Goals and performance
- Staff management
- Vendor relationships
- Analytical problem solver
- Operating procedures and policies
- Sales reporting
- Order management
- Adaptability
- Communication skills
Timeline
Home and Gift/Floral Corporate Sales Manager
Market of Choice
09.2019 - Current
Floral Manager
Market of Choice
08.2006 - 09.2019
Grocery Deli Clerk
Market of Choice
07.2003 - 08.2006
High School Diploma -
Klamath Union High School